Health and Community Service Privacy Principles

This document discusses the Australian privacy principles in relation to health and community service, including the management of personal information, informed consent, and the protection of customer information. It also covers topics such as human rights, policies and legislations, and duty of care.

Communicate and work in
health or community service

1
The Australian privacy principles in relation to health and community service includes Open and
transparent management of personal information, Anonymity and pseudonymity, Collection of
solicited personal information, Dealing with unsolicited personal information and Use or
disclosure of personal information. These all covering about ascertainment of quality data and its
protection in effectual manner.
2
Informed consent means ascertainment of consent after declaring everything related to particular
aspect. For ex., a person admitted in hospital in serious nature where operation needed to safe
life. In this condition, prior approval will be taken after explaining all related health aspects
along with future results.
3
Three aspects that will help to protect customer information includes;
 Safeguard over digital platforms with the aid of password
 Allow to access with prior approval and reasonableness
 Not allowing anyone to copy the same
4
The universal declaration from human rights is no one will be held in slavery and the slave trade
shall be prohibited. This is uses by each and every different nation to protect their individuals
within society.
5
The human needs are those which are important to fulfil for living normal standard life. The
basic needs of humans in life includes shelter, food, water, clothing, drink and sleep.
6
Human rights are those that help in protecting the actions of humans in future. This includes the
freedoms which are having by every person of world from its birth till death.
7
The policies and legislations breached in the case are covering under Equality act 2010 related to
discrimination on the basis of physical characteristic.
1

8
 Bridgette can first register herself under AHPRA
 Then she can file a complaint to APHRA officers
 Then she has hold unless her compliant is accepted.
9
Code of conduct is a formal document with standards which govern client relationships. On the
other hand, code of practice includes standards for the members of a certain profession.
10
 Mandatory reporting
 Intimation about any conflict of interest
11
Ellen choices are unlawful as unless a patient is mentally unstable, guardian does not hold a right
to force medication.
12
Mandatory reporting in health and community services area is important as it will help the victim
or patient to willing take a decision. The possible consequence of breach will result into breach
of community services.
13
These standards are important as it helps to maintain a safe and clinically competent medical
practice. These standards ensure the practice of professional codes by which patients can trust
their medical facilities. Breach of such standards result into breach of Medical Board of
Australia.
14
Duty of care is important as it eliminates acts of negligence by care giver. If breach of duty of
care result into injury or damage to patient, then it will lay consequence of violation of a law or
duty.
15
Translator helps patients to understand the information which doctors are trying to communicate
and seek approval for the treatment. Breach of such event result into violation of a law.
2

16
Work role boundaries are essential as they define responsibilities and limits to care givers.
Breach of such boundaries result into emotional attachment with patients.
17
Standard of hazard identification is significant as it helps in assessing the risk. Breach will result
into injury and harm to patients as well as to caregivers.
18
It eliminates the biasness among patients and ensures equal and appropriate treatment to every
patient. Breach will result into violation of law.
19
Jessie have a legal obligation to report the child abuse to police as she is legally obliged under
mandatory reporting.
20
 Cuts
 Burns
 Welts
 Frequent injuries
 Degrading performance at school
21
Harry must consider laws regarding conflict of interest before accepting gift from Arnold.
22
Joan and John are using verbal and informal mode of communication.
23
Joan and John are using verbal and informal mode of communication
24
Yes, John has used an affirmative response as John said that he will do the bandages of Mr
Fisher right away.
3

25
John has verbally agreed to the statement of Joan by saying “Yes, I agree” in order to represent
that he has understood what Joan has communicated to him.
26
What medicine have to been taking for your condition of blood pressure?
27
Are you aware with your medical situation of blood pressure?
28
Joan can motivate Mr. Fisher by saying that he will be able to meet many patients and people in
hospital garden if he uses a walking frame and there will be even higher chances of his quick
recovery.
29
Matilda could have first asked from Joan about how his father fell down as it would have
resulted in a collaborative approach. This would have even benefit his father as Joan would have
taken better care from next time.
30
For the Italian patient, an interpreter will be arranged so that communication can be done
smoothly. Besides this, visual aid of communication approach will be adopted in which hand
gestures and key phrases will be used.
31
Instead of showering the aboriginal women, caregiver will help her to take a shower. In this
process, client will be given a bath robe, shower stool, sponge with soap and rinse free shampoo
so that client can take shower on her own with complete care and comfort.
32
For devout catholic client, a minimum communication will be maintained. All beliefs of the
client will be respected and no argument will be undertaken with her on religion.
33
For inconsolable crying patient, the communication approach will include listening more than
interacting. In this procedure, client will be first given an opportunity to cry for an extend and
4

then she will be consoled with verbal or nonverbal approach and then lastly few solutions will be
communicated with mutual understanding for her problem.
34
As the client is blind, verbal communication approach will be used and procedure will be
explained to her.
35
For patient who is dying from cancer, a listening approach will be used in which feelings and
thoughts of patient will be heard so that the patient can be calmed. In the case where patient does
not know that they only have few days to live, it is important that this information is
communicated to their family so that family can break out this news to them.
36
For patient who is 100 years old, the agreeing communication approach will be used in which no
argument will be made and all thoughts of patients will be agreed affirmatively.
37
Giuseppe is not communicating his urinal issue as he thinks it is a shameful situation that a 70-
year-old man is unable to urinate properly.
38
Friend of Giuseppe will be communicated that Giuseppe is having an enlarged prostate which
means the gland has grown bigger and it is usual in case of men and it does not mean that
Giuseppe has prostate cancer.
39
a) Function of allied health services is to provide diagnostic, therapeutic and direct healthcare
services to patients.
b) Allied health services interacts with child health care services and chronic disease
management
c) Yes, allied health services are funded and Medicare insurance scheme is a major source of its
funding.
40
 By avoiding HIPAA Violations
5

 By seek and apply for funding
41
 Clinical communication between patients and caregivers
 Internal communication between care givers.
42
 Educate general public about general precautions from viral diseases.
 Educate medical students about latest treatment procedures
43
 Market new improved medicines to health professionals
 Engage new caregivers in training
44
 Tablets can be used to gather patient information in the field
 Applications can be used to store and analyse data of all the patients
45
 Communication with medical practitioners
 Spreading information among medical professionals regarding new insights of specific
patient situations
46
The two ways in which internet could be used effectively within health and community services
environment are;
 To store data of employees and patients over cloud
 To communicate internally within staff members
47
Legal and ethical frameworks have direct relation. Legal aspects provided by government to
safeguard interest of public and vulnerable. While, ethical frameworks also having aim related to
perform morally correct activities. So, both works in similar respect and support each other to be
in correct path.
6

48
Adherence of health and safety works Act 2010 is legal requirement over all
organisations UK in direction to safeguarding health of all employees.
49
It is an obligation overall organisations that never perform activity which is harmful for
society or not morally correct in nature. For ex., disclosing all necessary aspects related to
offerings without hiding of any negative consequence.
50
Not obliged to hold the information with own because this is legally and ethically not
correct in nature. Safety of other is utmost requirement as per law.
51
Treating patient in hospital on the basis of his or her body nature type along with
symptoms. This has importance to provide correct dose that does not having negative reaction.
52
The main work of multi-disciplinary team is to perform multiple activities effectively at
one time. This team used in performance of actions that covers different areas of health.
53
The two support services that could be accessed by disables client includes;
 Wheelchair at hospitals
 Personal assistant from hospital staff to work routine functions
7