Communicate with Influence - Presentation on Effective Communication Strategies

COMMUNICATE WITH
INFLUENCE
Name of the Student
Name of the University
Author Note

Assessment Event 1 –
Knowledge Questions
The Organizational protocols are :
 Level of transparency where the
decisions and various policies should
be determined in a transparent
manner.
 Identifying the recipients which
requires advance identification of the
intended recipients.
 An emphasis on reporting where the
lower level management should
communicate freely with the top

Explain the requirements
to maintain
confidentiality in the
workplace Proper labeling
 Limiting the access to the employees.
 Check out other agreements for
confidentiality provisions.
 Insert non-disclosure provisions in
employment agreements
 Exit interview for departing
employees. .

Explain techniques to demonstrate
principles of cross-cultural
communication
 Direct and indirect communications
 Impacting on the hierarchy on communication
 Impact of the time of the operations
 Avoiding the various conflicts in the organization (De
Buck et al 2018).
Principles of negotiation, mediation,
conflict resolution, and incident de-
escalation•Negotiation – 1) separate the people from the problem; 2)
focus on interests, not positions; 3) invent options for
mutual gain; and 4) insist on objective criteria.
•Mediation – The clients need to determine the rules of
negotiation with a contract. It also includes the principles of
imparity of mediator.
•Conflict resolution – the tendency in a conflict situation is
to react immediately and not loosing any opportunity.
•Incident de-escalation - the individual’s wants and
feelings, whether they are agreeing with the top