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Communicating in Health and Social Care

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Added on  2020-04-15

Communicating in Health and Social Care

   Added on 2020-04-15

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COMMUNICATING IN HEALTH AND SOCIAL CARE
Communicating in Health and Social Care_1
Health and social care 1Table of ContentsIntroduction....................................................................................................................2Used of communicating skills in health and social care................................................3Theories of communication in health and social care....................................................3Communication skills and their uses..............................................................................4Methods dealing with inappropriate communication.....................................................6Strategies to provide support to social and health care services....................................7Task 2.............................................................................................................................8Communication process influence on culture and values..............................................8How different practices effect communication process.................................................9System and policies of the organization that will help in improving communication.10Ways in which communication can be improved in health and social care sector......10Task 3...........................................................................................................................11ICT software package software in health and social care organizations.....................11Benefits of ICT in the health care organization...........................................................12Legal consideration and their impacts on social and health care organizations..........12Conclusion....................................................................................................................13References....................................................................................................................15
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Health and social care 2IntroductionCommunication refers to exchange of information between two or more people with the help of some medium1. The medium can be oral or written. However, health communication can be defines as an art of providing information, motivation all the membersof the society by influencing them with the suitable techniques of communication2. Effectivecommunication is essential for the health and social care organisations as, it will helps in maintaining good relations with the staff members, families of the patients and other personnel’s. Need for proper communication increase when different departments require information. On the other hand in order to monitor health of a personnel, doctors need to ask many questions and all the answers of the concerned questions are recorded in their computers in the form of records which can be used in future whenever the need arises. There are number of factors which may affect the communication process. Some of these factors are – government rules, legislations, culture, organisation policies and so on3.It’s not easy to keep records of all the patients manually so, these records are maintained in the electronic form commonly considered as MIS (Management Information System)4. As per the researchers, “ those number of people who uses health as well as social care along with the other health care services are totally dependent on care workers to 1 A. Akmajian,Linguistics: An introduction to language and communication. MIT press, 20172H.D, Duncan, Communication and social order. Routledge, 2017.3E.M.Varcarolis, Essentials of Psychiatric Mental Health Nursing-E-Book: A Communication Approach to Evidence-Based Care. Elsevier Health Sciences, 2016.4D.U.Z. Karns, the Boston Women's Health Book Collective's Encounter with the Medical Mis-education of Women: A Conceptual and Historical Inquiry, 2017.
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Health and social care 3procure the sufficient amount of information. “Technologies plays an important role not only in this sector but in many other sectors.Every individual should possess some basic communication skills in order to ensure that whatever is been communicated by that person will not only reach the correct person on time but that individual will also be able to understand it efficiently.In this report discussion will be carried on skills required for communication, factors affecting them, and use of information and communication technology.Used of communicating skills in health and social careCommunication helps in creating link between the people. Good communication skills helps in accomplishment of all the task within a specific period. This further helps the organisation to establish its image in the society5. Theories of communication in health and social care There are many theories of communication. Some of them are –Operant Conditioning theory – this theory is basically has two parts on is positive and other is negative. Positive: when same situation occur again and again then it’s likely to get same behavioral reactions. Negative: when the behavior of an individual is capable or removing unpleasant effects6. Social learning theory – it focuses on analysis skills as well as behavior of an individual. It helps in improving overall relationship betweenMrs. Venn and nurses. 5B. Moss, Communication skills in health and social care. Sage, 2017.6 D.H. Tracey and L.M. Morrow, Lenses on reading: An introduction to theories and models. Guilford Publications, 2017.
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