Relationship between nonverbal communication, speaking, and listening skills

Running Head: COMMUNICATION 0
Business Communication

COMMUNICATION 1
Relationship between nonverbal communication,
speaking, and listening skills
Communication is said to be the process through which information is being exchanged
between the different individuals through a system of signs, behaviour, or symbols. It is true
that the success of any professional as well as personal relationship depends on the capability
of a person to communicate effectively. Body language is the proper use of expressions,
physical expressions, as well as manner to communicate non verbally. The non-vernal
behaviour includes the posture, gestures, voice tone, as well as eye contact that a person
makes. Even when the person is silent, nonverbal communication takes place. When the
signals of non verbal match up with the words of person, it tends to increase clarity, trust and
rapport. Non-verbal communication also plays the significant part at the of communicating
anything to the other person. It ensures the success of any meeting or informal
communication (Eaves and Leathers, 2017).
There are different types of nonverbal communication. Facial expression is the first and
foremost type of nonverbal communication that includes happiness, anger, sadness, fear,
surprise, and disgust. Body movement or gesture is the second form of non verbal
communication. It includes the way by which a person moves or carries itself at the time of
communicating to the world. This type of non-verbal communication includes the bearing,
posture, stance as well as subtle movement that a person make. Gestures include the beckon,
use of hand, or wave at the time of speaking or arguing. Eye contact is also one such
important type of the nonverbal communication. It means the way a person look at someone
at the time communicating several things including affection, interest, attraction or hostility.
It is the significant part in maintaining the proper flow of conversation (Burgoon, Guerrero
and Floyd, 2016).
Nonverbal communication skills play a significant role in effective listening and speaking
skills. It is because listening also includes the five elements named hearing, understanding,
attending, responding and remembering. All these elements play a significant role in non-
verbal communication too (Tracy, Randles and Steckler, 2015). There are people who think
that listening is just a natural ability. However, it requires the considerable practice as well as
skill. At the time of listening too, people are required to make the proper facial expression.
Listening and speaking skills also required a considerable practice and skills listening is also
said to be half of the oral communication that needed to be taken seriously and practiced. For