This portfolio discusses the importance of communication and collaboration in technology through examples and case studies. It also emphasizes the need to improve interpersonal skills and management responses to ethical issues raised by technological change.
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Portfolio 4: Communication1 Communication Name Instructor Institution Course Date
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Portfolio 4: Communication2 Portfolio 4: Communication I once found myself fighting another man. I knew very well that it was my moral obligation to resolve the dispute. So I stopped fighting further and we started resolving the case. I requested him to cool down and let us resolve the dispute like the civilized people we were. I asked him to narrate his side of the story as I listened. I listened carefully to his story without interrupting. I let him talk and express his anger and his dissatisfaction with how I had handled him. I then requested him to listen to me which he did despite his anger. So I narrated my side of the story apologizing where I had gone wrong. We realized that it was just a misunderstanding that we would have resolved had we better verbal and listening communication skills (Wright, 2011). One of our lecturer once asked us to read a certain book and answer the questions he had given us. So I started by ensuring that my full concentration was on the book. I then skimmed through the book to identify the areas relevant to my research. As I was skimming through the book I related what I was reading with what I know. This ensured that I kept a good record of what I was reading. I then started detailed reading on the parts I found relevant to my area of research. I took short notes that reminded me of what I learnt from the book. This enabled me to complete my work both in time and of high quality. I hence performed well in the assignment. Assuming the lecturer gave us a project for us to undertake, the project is actually about team work and we are supposed to proof how we can work on a project. The project is about making a program to be used in a bank. The time is however limited and we must submit the project in time. We are four of us and we decide to work on the project as team. We therefore identify the tasks ahead of us and we decide that we should all take the task we find comfortable dealing with, one of my colleagues writes the login code, another deals with the cashier and
Portfolio 4: Communication3 members part, I take on the manager’s part and finally the last one deals with the user interface. This would help us finish the project in time (Daviset al, 2013). We use interpersonal skills to ensure a peaceful and successful existence with the people around us (Herman, 2009). If I met a client who wanted to buy one of my programs, I would start by introducing the program to them to ensure that the program he/she wants is the program am selling. If it happens to be then we proceed, if not then I request him to tell me the program he wants me to develop for him/her, listen very carefully and give my client a feedback. We will then negotiate the price and come up with a figure that will not oppress any of us. The Central Queensland University happens to be a global university with people from all cultures in the world (Brigham&Lucas,2013). I realized that people value and follow their cultures. This helped me grow ambiguity and tolerance among people not from my culture and I therefore maintained effectiveness all through. I learnt to appreciate the cultures of different people despite my insight. I ensure that I monitor and regulate my actions not to offend people who in their culture finds it offensive or inappropriate. A good example of communication and collaboration technology are the emails. Emails are used to communicate and at the same time to form collaborations between people. Through emails people share ideas and information at large. This would be very effectively used in an organization. People can easily pass information to one another, this makes it effective to work and collaborate (Saunder et al, 2018). The organization will highly benefit from the communication and collaboration as it is more convenient and makes the organizations work easy (Richard,2012).
Portfolio 4: Communication4 First is to improve how the organization responds to change and development. If there is a technological development, then the organization ought to develop their technology to ensure that they are not left behind by both their clients and the competitors (Philip, 2012). The organization should be ready to adopt newer and more effective ways of communication. You should also involve all the stakeholders in the organization. For example you may include the staff, the clients and the employer (Saunders et al, 2018).
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Portfolio 4: Communication5 Reference Herman, C. (2009).Ethics and Information Technology7 (2):87-97. Wright, D.(2011). - A Framework for the Ethical Impact Assessment of Information Technology:A Framework for the Ethical Impact Assessment of Information Technology Ethics and Information Technology13 (3):199-226. Herman T. T.(2012). Recent Works in Information and Communication Technology (ICT) Ethics:Ethics and Information Technology4 (2):169-175. Herman T. T.(2009).Information and Communication Technology (ICT) Ethics: A Bibliography of Recent Books.[REVIEW]-Ethics and Information Technology3 (1):77-81. Floridi, L.(2009).The Ontological Interpretation of Informational Privacy.-Ethics and Information Technology7 (4):185-200. Brigham, B.&Lucas, D.(2013)Invoking Politics and Ethics in the Design ofInformation Technology: Undesigning the Design.[REVIEW]-Technology9 (1):1-10. Davis, M.,Kumiega, A&Vliet, B. V.(2013)Ethics, Finance, and Automation: A Preliminary Survey of Problems in High Frequency Trading.[REVIEW]-Science and Engineering Ethics19 (3):851-874. Philip A. E. B.(2012).Ethics and Information Technology: Anticipating Ethical Issues in Emerging14 (4):305-317. Richard T. G.(2012).The Ethics of Information Technology and Business.- Blackwell. Saunders, J. E., Cordes, S., & Zafereo, M. (2018). The Small World of Global Otolaryngology. Suggested Management Responses to Ethical Issues Raised by Technological Change. William, P. C.(2011).Journal of Business Ethics16 (12-13):1393-1400.