Importance of Therapeutic Communication in Nursing

Running head: COMMUNICATION
COMMUNICATION
Name of the student:
Name of the university:
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COMMUNICATION
Abstract:
This assignment mainly helps in shedding light on different aspects of therapeutic
communication that nurses need to adopt for establishing strong bonds with patients.
Communication begins when every time a nurse enters a client’s room and is considered to be a
dynamic and ongoing procedure that occurs throughout the delivery of the care. Therapeutic
communication helps in transferring information and interacting with the patient through verbal
and non-verbal messages. It is the central of developing nurse-client relationships resulting in
positive client outcomes. Tone, eye contact, body posture, facial expressions, silence, active
listening and many others are some of the important element of therapeutic communication that
nurses need to master to provide effective care to the patients. This ensures developing a string
relationship with patients based on trust and mutual respect helping the patient to overcome
stress and anxiety. However, nurse perceived barriers that impact communication are lack of
skills and knowledge required for effective communication as well as time-constraints, nursing
shortage and heavy workload. This assignment will be shedding light on each of the attributes of
therapeutic communication in details after analyzing two vignettes that show two episodes of
communication between nurses and patients. This would help in developing a better idea about
the aspects one should avoid or follow to ensure better relationship development with patients

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COMMUNICATION
Contents
Introduction:....................................................................................................................................3
Results:............................................................................................................................................3
Discussion:.......................................................................................................................................5
Conclusion:......................................................................................................................................6
Recommendations:..........................................................................................................................7
References:......................................................................................................................................9

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COMMUNICATION
Introduction:
The quality of therapeutic relationship that nurses develop with patients depends on the
ability of the nurses to communicate effectively. Therapeutic communication is indeed one of the
most difficult attributes for nurses to master when they are caring for people who are trying to
cope with stressors of the disorders, different ailments along with the loss of life (Arnold &
Boggs, 2019). Finding the right thing to say in the right time with the appropriate approach and
body langue is one of the most important in establishing of therapeutic relationships. Unlike
verbal communication, non-verbal communication is seen to include all forms of communication
that include all forms of communication that do not involve any true spoken word or written
word. This is one of the powerful forms of communication which have the ability to build or
destroy the chance of developing a trustworthy relationship with patients. Studies opine that
therapeutic communication increases adherence of the patients with the treatments and helps
them to rely on nurses and increases their participation in their care (MacLean et al., 2017). This
assignment would mainly show how therapeutic communication can help in effective patient
care and higher patient satisfaction. Two vignettes would be critically analyzed about the
approach of the nurses in therapeutic communication with patients. This report would also
identify the communication barriers that affect smooth therapeutic communication. Following
these, the various aspects of the effective communication would be discussed followed by proper
recommendations to help nurses overcome the barriers.
Results:
One of the most concerning communication issue noted down from the first vignette is
the lack of empathy among the nurse who was attending the patient. She seemed only completing
her responsibilities without really feeling the pain and suffering of the patients. She was quite