Exploring Written Communication: Management, HR, Digital Impact

This presentation provides an overview of communication, focusing on written communication within organizations and its applications in management and human resources. It discusses how written communication facilitates the exchange of information, implementation of policies, and maintenance of records. The presentation further explores the influence of the digital age on written communication, highlighting the shift towards digital tools and the streamlining of information exchange in academics and business. It also provides examples of how written communication supports effective business decision-making, such as problem-solving and resource allocation. The conclusion emphasizes the importance of understanding the impact of the digital age on effective communication in business. Desklib offers a wealth of resources, including past papers and solved assignments, to support students in their academic endeavors.

Communication

LIST OF CONTENTS
 Introduction
 Types of communication
 Written communication
 Written communication in terms of Management
 Written communication in terms of HR
 Influence of digital age on written communication
 Examples of written communication is important to business decision-making
 Conclusion

Introduction
Definition: The imparting of information by
writing, speaking or via some other medium is
called communication. Communication always
have 2 persons, sender is the one who is providing
the information and the receiver, that is the one
who receive the information.
 Purpose of the communication: To inform,
persuade and to entertain a person are three
basic purposes of the communication

Types of communication:
1. Oral communication: The most important and
preferable type of communication is verbal
communication, contain spoken words either by
physically face to face or remotely in the digital era.
2. Written communications: Also known as non-verbal
communication and consist of speaker's word. Generally
by office memo, letters, telegram but in the digital world
this type of communication uses the digital tool such as
email, chatbox, social media etc.
3.Visual communication: This type of communication
uses the visual factors such as drawing, map, signs and
sometime it also comes under the category of written
communication.

Written communication
 It is one of the basic type of
communication within the
organization
 It means sending of messages,
instructions or it can be orders in the
written manner.
 It leaves the reference for the future in
the writing manner.
 Loss of information usually not
happens.

Written communication
 It is a one cycles process not like the
oral communication in which
response further leads towards the
further exchange of words very often.
 Written things are permanent in the
nature.
 Effective written communication can
lead towards the good impression
traces on the other person.

Written communication in terms of
Management
 Employees of the company can directly communicate with the upper management to
prove them ideas, feedback or the response of their given task through written
communication.
 Employees can introduce the new policies to the management such as finance
requirement, disciplinary actions, process management etc.: (Guffey and Loewy,
2021).
 A well-mannered Written communication in a business helps in defining goals and
targets efficiently with the employees of the business company or with the customers
as well.

 The written memos are very helpful
for the staff to understand every
aspect of business ion a proper
writing manner.
 Proposals, contracts, advertisement
as well as the brochures helps the
company in aspect of growth among
the industry. (Nyangiwe and Tappe,
2021).
Written communication in terms of
Management

 Employees can directly contact to the HR for the payroll
process with the taking help of written communication
either by suggestion box use.
 Employee record maintenance became easy: As the track of
employees became easy with the written communication,
the danger of the information missing reduces with the
written documents and the records. Moreover, it can be
accessed in the future reference as well.
Written communication in terms of HR

 Conduction of disciplinary action became
easy with the use of written
communication in terms of display of
notices.
 Recruitment or hiring of the candidates
became easy : HR department contains the
right behind hiring of the employees or
availability for the resources according to
the demand. (Ali and et. al., 2021).
Written communication in terms of HR

Influence of digital age on written
communication
 Internet age has streamlined the new way to the workers as well as the
employers so that they can exchange the information in a digital
written way that is slightly different from the tradition written manner.
 In every field the influence of internet or digital age changed the
complete written environment such as in teaching, academics, business
etc.

 In academics, with the digital influence everything
is available on the smart devices such as laptops,
mobile phones etc. and is become very easy to
access them from anywhere regardless of carrying
notes and books everywhere (Padgett, Moffitt and
Grieve, 2021).
 Collaborative written documents can also be
shared by collecting all the documents.
 In the business organizations, with introduction of
the digital age the written communication took a
shape that is pretty easy to access, maintain and
record .
Influence of digital age on written
communication

Examples of written communication is
important to business decision-making
 Increase the effectiveness of the problem solving: Written communication helps the
manager to bring new policies or strategies to adopt for the better growth of
organization
As an example if the company wants to launch a new product and want ideas towards
the marketing strategies then the marketing executives of the company who are in the
contact to customers on the daily basis will give the ideas about the marketing strategies
through the use of written communication in terms of giving of feedbacks and written
suggestion through the use of letters.

 Written communication helps the business decision-making in the terms of resources
require within the managerial objectives
As an example if the team requires the resources, funding or the employees for the further
processing within the business, the written communication have an influence on that. The
written notice can be sent from the management authority that includes the letter
demanding the complete details of the resources required in the company then the response
from other side specifies numbers of resources and according to that management adopt the
decision-making strategy to hire the employees and decides the budgeting of company in a
written manner.
Examples of written communication is
important to business decision-making

Conclusion
In this presentation the study about the communication is conducted including its
application in the business management. Furthermore, the influence of digital age on the
written type of communication is also have been discussed to understand the importance of
digital age over effective communication.

REFERENCES
 Nyangiwe, B. and Tappe, H., 2021., Politeness constructions in written business communication: A
plea for African politeness strategies. South African Journal of African Languages. 41(1). pp.44-54.
 Guffey, M. E. and Loewy, D., 2021., Business communication: Process & product. Cengage
Learning.
 Padgett, C., Moffitt, R. L. and Grieve, R., 2021., More than words: Using digital cues to enhance
student perceptions of online assignment feedback. The Internet and Higher Education. 49.
p.100789.
 Ali, B.J. And et. al., 2021., Business Communication Strategies: Analysis of Internal
Communication Processes and Business Communication Strategies: Analysis of Internal
Communication Processes. Journal of Humanities and Education Development. 3(3). pp.16-38.