Communication Event Analysis

Running head: COMMUNICATION EVENT ANALYSIS 1
Communication Event Analysis
Student’s Name
Institutional Affiliation

COMMUNICATION EVENT ANALYSIS 2
Communication Event Analysis
Often, people engage in different communication episodes in their workplace. Such
communication activities include client conference, interpersonal interactions, meeting planning,
conflict interchange, public speech, symbolic event, and electronic conversations. However,
neither do they evaluate the implications of such episodes in their daily life situation. Thus,
communication errors made in one episode are repeated in another event. It is naïve to neglect
the importance of communication event analysis in the nursing practice (Hewett, Watson, Gallois,
Ward, & Leggett, 2009). Personally, a series of communication events have occurred in my life
during the placement period. However, an episode involving a physician, receptionist, colleague
nurse, and I is critical for evaluation. This analysis paper starts with the description of the event,
analysis of the communication processes, and evaluation of the degree at which the processes
complied with the venue standards and policies respectively. Therefore, this essay presents an in-
depth interpersonal communication event analysis involving a patient, physician, receptionist,
colleague nurse, and I (a placement nurse).
It occurred on Monday 17th June 2019 when I arrived at the hospital (07:30 am). As I
placed my bag in my locker, a bleep rang. Suddenly, my fellow nurse came in a rush. “Cardiac
Arrest! Cardiac Arrest! Y ward.” That is my gastroenterology placement word! I could not
hesitate. I rapidly harried down towards the scene. “Which room?” I asked a receptionist along
the way. However, I received no response since the receptionist was on a call. “Could she be
communicating about the same matter?” I was confused by then. I decided to lead myself
towards the room from the direction by which my colleague had come. Opening the door, I see a
patient lonely on the floor. I hurriedly took a phone and made a call to my instructor (the
physician on duty). "Hello, Instructor?" I started. "I have arrived at the ward with an alarming

COMMUNICATION EVENT ANALYSIS 3
situation which calls for your emergency arrival. A patient, under the care of my colleague, went
into a Cardiac Arrest, and now I have found him lying lonely even though the condition seems to
be back to normal. Thus, I would request your arrival because his condition seems to be
devastated following the incidence” I altered. "The receptionist has already informed me that it
was a system failure which has just come back to normal. You should not worry so much. I will
be there in 30 minutes. However, for now, keep watching the patient and report accordingly in
case you realize any suspicious activity," the physician replied. "Ok doctor," I replied and ended
the call. After a period of eight minutes, I realized the patient was experiencing shortness of
breath. I became restless and decided to seek help from the nearby colleagues. No sooner had I
stepped out of the room than I met my colleague at the corridor. "Thank you, God!" she uttered.
"What are you thankful about while the situation is worsening?" I asked. "The patient is now ok;
you can come and have a look," she replied. When she made a reverse walk, I realized we were
talking about two different cases. I immediately stretched to the nearby switch and raised an
alarm. Fortunately, a gastroenterology practitioner was moving down the floor. I persuasively
talked to him and led him to the scene. Upon arrival, the practitioner realized the patient was
undergoing acute liver failure as a result of acetaminophen overdose. Thus, acetyl-cysteine was
administered to reverse his condition leading a recovery after thirty minutes.
In the gastroenterology ward setting, cooperation and effective communication are
fundamental aspects (Schofield et al., 2014). Communication can take a linear model, interactive
model, or transactional model (McCabe, & Timmins, 2013). In the linear model, communication
takes a one-way process. In this case, communication encompasses the sender, message,
receiver, and noise. The diagram below illustrates the structure of the linear model of
communication.