Self Reflection on Communication Skills and Improvement Plan

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This essay is self reflection of my communication depending on distinct areas such as
assertiveness, perception, verbal communication, and nonverbal communication for the analysis.
I have used 5 diagnostic tools which are related to the communication to determine my skills in
each area of communication. The findings of the scores from the diagnostic tools will assist me
to determine the key communication areas issue areas that can be improved through various
practices after implementing the action plan. The two key communication issues, in exact terms,
are the low tolerance for disagreement and public speaking anxiety, especially, when presenting
a talk with a group of strangers. This essay comprises of the scores of my communication for
each diagnostic which proves that my comprehension of the outcomes of the diagnostic tools as
they pertain to my personal situation. This essay also includes the reflection on the interactions
which I have had in one year or past 12 months that are relevant to the issues to be addressed
based on professional and personal interaction. Depending upon those interactions, I can easily
identify the two key communication required to be addressed. This essay comprises of the
literature review, which focuses on the concepts and key theories which prevailed to the
communication issues (McCroskey & McCroskey, 1988).
Through this process of reflection, I will fine tune my knowledge on specific and discrete
communication. I will implement various shifts gears that will assist me to transfer my insights
in the future to input my learning in the communication style. I will gain the knowledge and
experience through activities and practices that will make speed and remarkable enjoyment
through different stages which will help me to improve my communication skills, address the
issues, and sharpen my sensors which are natural. I will implement the practices and activities
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determined by making efforts to deal with the communication issues through distinct activities
which I will be writing in the action plan after the literature review section (Ozmen, 2010).
To analyze my communication style and skills I have used 5 different diagnostic tools to
determine my response in different communication situations and interactions. I have used the
Self-Perceived Communication Competence Scale as a first tool which includes a series of
questions, determining the self recognized and comprehended communication situations that
build the setting for an idea, statement, event, group, dyad, public, meeting, in terms of which, it
can be fully comprehended and evaluated by the respondents such as strangers, acquaintance,
and friend. The second tool which I have used to determine my communication was nonverbal
immediacy scale which assesses the importance of behavior or cues of the person that indicate
the positive feelings of the individual towards another person in a certain meeting, situation,
circumstance, or an event. The third tool which I have used was a personal report of intercultural
communication apprehension which was used to tackle the communication in the context of
intercultural or different cultural paradigms. The fourth tool which I have used was the
Talkaholic scale which finds compulsive communicate. The fifth and the last tool I have used is
the tolerance for disagreement which deals with high argumentativeness of the people with the
people who have low argumentativeness. In the end the measure of each tool was calculated
which assisted me to determine my communication skill and style and the areas in which I need
to improve to deal with people and consequently to communicate effectively (Ellis, Pike, &
Carmon, 2016).
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I have analyzed a set of items which are relevant to communicate and are proposed to me as a
subject for self assessment through the self perceived communication which assisted me in
measuring my communication style. Through this self reflection method, I have analyzed my
scoring of communication, and I found this tool as appropriate to direct my self perception in
distinct situations and the matters of the impact in different situations, where I have \found no
reason to fear the negative situations from my answer. I have answered all the questions
mentioned in the tool with the truth factor. I have also followed the strategy which comprises of
the communication where I need to answer effectively. This tool has also measured my behavior
in performing the task to reflect the aspects of communication competence (York, 2015).
After using the first Diagnostic tool, that is Self-Perceived Communication Competence Scale, I
have found that I feel confident when I communicate with a small group of acquaintances and
with my friends but have a feeling of anxiety while addressing a large meeting of acquaintances
or presenting a talk to groups of strangers. Moreover, the overall outcome of the tool with 86 as a
scoring reveals that I possess high Self-Perceived Communication Competence (Furlich, 2016).
Although questions mentioned in the questionnaire in the Self-Perceived Communication
Competence tool are not real and can just be used as legitimate and appropriate research strategy
to find out the communication style. This tool has helped me to assess the communication,
apprehension, credibility, and attitude change and quality interpersonal interaction. This tool has
played an important role in analyzing my self-perceived communication competence basis of the
series of questions which relate to competence. This tool is important because it assisted me in
making the decision related to the communication on self confidence rather than actual
competence (Grimsley, 2017).
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