Communication in Business

This report explains the importance of effective communication in business and discusses various topics such as ethics, principles, theories, and models of communication. It also covers different types of business communication and provides insights into email and employment letter writing. The report concludes with the significance of professionalism in business communication.

Running Head: COMMUNICATION IN BUSINESS 0
Communication in Business
Report
Student name
2/7/2019

Communication in Business 1
Introduction:
Communication is used for the information transformation between different sources. It
has different types such as verbal, non-verbal. There are many things to communicate for some
purpose. Professionalism is require a better communication for fulfill the basic requirements in
business. Business communication is playing a key role in a life of professional person for their
professional work.
This essay will explain about the ethics as well as different ways of business
communication for professional work. This essay also describe about different important terms
of business communication as well as principles, theories of communication, model of
communication and ethical communication.
This report will explain communication theories, importance of communication
competence in next parts. Communication theories are providing base for professional works as
well as organizational life (Adler & Towne, 2015). This report is divided in three sections that
explain about workshop activities in first section. Second section will provide literature review of
one week and third section will provide two applications that are beneficial for future career
aspirations.
This report will provide email, and employment letter writing in details in third section. It
will conclude about the whole workshop in conclusion section in the later section.
Section one:
Week one
In week one, I learnt about the preview unit topic, identification of effective
communication, models of communications, misconceptions, identify assessment task,
comparison between principles, definition of communication, purpose of communication and
communication competency.

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These things are important for effective communication as well as learning and
understanding. It requires for professionalism in the professional work at workplace. Effective
communication makes a different image at workplace. Code of ethics is applied to all the staff
members at workplace. Therefore, everyone should follow the code of ethics with effective
communication. For showing capabilities in a positive way, effective communication plays a
huge role in professional life (Espinosa, Nan, & Carmel, 2015).
I learnt about effective communication in the first week, which is beneficial for me. It is
helpful for my professional life as well. During week one, I learnt about the different things of
communication that provides confidence to me at my workplace. In general, communication is
an interface to connect people. Communication is a way to change other behavior though
information transformation
During first week, I learnt about the theories of effective communication with their
benefits for professional life for a person. Theories of communication are helping in professional
works, such as employment latter and emails. In addition, effective communication is providing
confidence in person in verbal or non-verbal communication. Effective communication is an
interface that makes a relationship of people at workplace (Fisher, 1970).
I learnt about the different purpose of effective communication during this week. Identity,
social and instrumental is three goals of communication. Effective communication is used for
different purposes at workplace (Forward, Czech, & Lee, 2011).
Communication theories are having four digestions that are principles, concepts,
philosophical assumption and explanations. I learnt about the Rhetorical theory as well as face-
negotiation theory in that week (Kelly, 2006).
Models of communication are used for understanding about the communication in an
effective way. The Shannon and Weaver introduce linear model of communication in 1949. That
model is explained about the information transformation between the sender and receiver. Sender

Communication in Business 3
sends the data to the receiver through a communication channel in different ways (Littlejohn &
Foss, 2010).
I also learnt about interpersonal and intrapersonal communication in professional life in
that week. Intrapersonal communication consider about the thoughts, internal conversations and
feelings of a person. In interpersonal communication, communication between two people is
considered.
I leant about the competency in communication at workplace. Communication is
providing an ability to demonstrate the appropriate things in each context. I also enjoyed the
activities of that week, which are based on the professional life.
Week two
In second week, I learnt about verbal and non-verbal communication with their
advantages at workplace as well as business communication. I also learnt about identification of
proxemics, theory, kinesics, paralanguage, expectancy violation, listening process, purpose of
non-verbal communication as well as active listening behaviors.
Week three
In third week, I learnt about business communication with reader and writer terms with
their comparison. That week provided details about the email, newsletters, communication
genres, employment letter, curricula vitae, memos, reports and manuals format. Professional life
is requiring all these things for effective business communication. At workplace, business
communication is required and these things are providing helps to effective communication.
Therefore, every employee should know about these things for betterment of their professional
life (Papasolomou‐Doukakis, 2002).
Week four
In fourth week, an academic writing activity has held with the help of examples. I learnt
about paragraph, referencing style, sentence making and plagiarism in that week. It is a best to
impress our senior and it will provide help in business relationship building at workplace.
Academic writing is a basic need of business communication (Robbins & Hunsaker, 2009).

Communication in Business 4
Week five
In fifth week, I learnt about the self-reflective essay and literature review. Literature
review is providing history about a research. It is mostly used in research work that requires
background about the present work. Industry reports, conference proceedings, academic articles
and publically available statistics can be used for literature review.
Self-reflective essay is useful for reflective writing and many other things. It provides
self-awareness though knowledge about our learning from different experiences of life.
Week six
In sixth week, I learnt about public speaking and different approaches. I also learnt about
the analysis as well as handling of rhetorical situation. In addition, I learnt about visual aids that
are beneficial for effective communication.
Week seven
In seventh week of workshop, I learnt about intercultural communication and their
importance for professional life as well as related terminology of intercultural communication. I
learnt about high and low context cultures differences in that week. I understood about the types
of cultural communication styles. Face-negotiation theory is explained in that week and after that
session, I am felling as intercultural competent.
Week eight
In eighth week of workshop, I learnt about organizational communication and
organizational structure. I also learnt about the external and internal communications that are
beneficial for our professional life in term of business communication at workplace. Formal and
informal communication networks are described in that week and I learnt about their types and
forms.
Week nine
In ninth week of workshop, a group development activity has held and I learnt about
group making and teamwork from that week. I learnt about meetings and group discussion from
that week.

Communication in Business 5
Week ten
In tenth week of workshop, I learnt aggressive communication features and advantages in
business compunction as well as verbally aggressive messages. In addition, passive
communication behaviors are most importance in the business communication. I learnt about the
assertive communication as well as supportive and defensive communication.

Communication in Business 6
Section Two:
For the duration of week 3, I learnt approximately the analyzing and writing skills, which
can be beneficial for business conversation. Many things are makes a communication higher in
addition to offer advantages in other phrases ( Doyle, 2018). If there, is any spelling and
grammatical errors inside the email than it make a horrific effect of subsequent man or woman.
Files are showing professionalism approximately a person or enterprise. It relies a lot for a
commercial enterprise communication. I learnt approximately increasing the competency of
written business conversation. Verbal and written communications are having a huge distinction
in enterprise. A letter and a conversation are having distinction. Written verbal exchange is extra
static than verbal conversation. Therefore, continually assume before sending an email or some
other documents to a person. I leant that continually do not forget approximately
individual/target audience in my thoughts on the time of written conversation.
I leant from various things approximately the written communication, together with
employment letters and curricula vitae (CV). CV is a report that highlights our abilities and skills
in front of interviewer as well as showing capability personnel capabilities (Wharton, 2009).
Few things introduce us with much effect as feasible even though a report. Cover letter is
first things that make it. Few things have to consider inside the cover letter, which are as:
 Do not forget want of business enterprise and link them together with your abilities and
abilities.
 Proportion aspirations and qualification for precise submit
 Cover work ethics and character for that submit
 Punctuality and availability have to point out for an interview

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Letter must have right use of addressing the letter to the recipient, which include ‘dear Sir
or Madam’. Electronic mail is a primary manner to communicating at place of work. Electronic
mail should have a chain of command and by no means leave out it on your electronic mail
writing. E-mail is difficult to apprehend as properly a time eating, if they may be poorly written
to someone (Haggerty, 2018).
E-mail writing is requiring concentrate on the target market. In step with target audience
consumer need to divide target market based very directly to, CC, and BCC. However,
consciousness at the ‘To’ discipline audience. Sender must clear approximately the purpose of
the e-mail and it ought to have handiest single motive (Musumano , 2019). Electronic mail is
important or the sender also knows not that. Sender have to check that electronic mail is
appropriate or now not. In emails, always used formal English, which includes complete
sentences, no contractions, confections, transition phrases, and signal-offs like ‘honestly’ or ‘best
regards’ (Dwyer, 2009).
Electronic mail must preserve credibility of sender in addition to presentation. Always
look at emails before send them. Problem line is continually having full that means of that e-
mail. At the sending time, sender ought to assessment and revise the e-mail (Cullen, 2018).
Section Three:
I learnt about business communication form that workshop. Those are useful for my
professional career in future. I develop two things in myself from that week that are academic
writing and public speaking.
Academic writing is beneficial for effective communication in email, employment letter
and many things. It is a business communication requirement that their documents should have
better communication.

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Conclusion:
In conclusion, Business communication is requiring effective communication for
different processes. It is also beneficial for professional development. This report is described
about the ten week of workshops and learning from those weeks.
I learnt about many things from those weeks that are beneficial for my professional life. I
learnt about literature review, academic writing, email, and many others from those workshops.
Academic writing is a way to make communication better in terms of non-verbal
communication. There are few things, which make us different from others at workplace, such as
effective communication, and academic writing.
Finally, it is concluded that professionalism is require effective communication and
academic writing for business communication.

Communication in Business 9
References
Doyle, A. (2018, November 6). Professional Letter and Email Writing Guidelines. Retrieved
from www.thebalancecareers.com: https://www.thebalancecareers.com/professional-
letter-and-email-writing-guidelines-2062309
Adler, R., & Towne, R. (2015). Looking out, looking in (15th ed.). Boston, MA: Cengage
Learning.
Cullen, M. (2018, July 23). How to Write a Business Email (Updated for 2018). Retrieved from
www.instructionalsolutions.com: https://www.instructionalsolutions.com/blog/business-
email
Dwyer, J. (2009). Communicating in business: Strategies and skills (6th ed.). FrenchForest,
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Espinosa, J., Nan, N., & Carmel, E. (2015). Temporal distance, communication patterns, and task
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Fisher, B. (1970). Decision emergence: Phases in group decision‐making. Communications
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Forward, G., Czech, K., & Lee, C. (2011). Assessing Gibb’s supportive and defensive
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Haggerty, C. (2018, February 12). 5 tips to improve your email writing skills. Retrieved from
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skills-eng
Kelly. (2006). Communicating at work. Boston, MA: Pearson Allyn and Bacon.

Communication in Business 10
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