Communication Health & Social Care Assignment
16 Pages5100 Words90 Views
Added on 2020-06-03
Communication Health & Social Care Assignment
Added on 2020-06-03
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Communication in Health andSocial Care
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Theories of communication to HSC......................................................................................11.2 Use of communication skills in Health &Social care...........................................................21.3 Methods of dealing with inappropriate interpersonal communication between HSC setting.....................................................................................................................................................31.4 Use of strategies to support users with specific communication needs................................4TASK 2............................................................................................................................................52.1 Influence on communication process by values and culture factors.....................................52.2 Impacts of charters, code of practices and legislation on communication process in HSC..52.3 Effectiveness of organisational system and policies in promoting good practices incommunication............................................................................................................................62.4 Suggest ways for improving communication process in health and social care...................7TASK 3............................................................................................................................................83.1 Access and use standard ICT software package to support work.........................................83.2 Benefits of using ICT in HSC for users, care workers and care organisation......................93.3 Analysis of legal consideration in use of ICT impact on HSC context..............................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONHealth and social care are the services providers who used to render quality basedservices to ultimate users (Antheunis, Tates and Nieboer, 2013). HSC cover all aspects likemedical treatment such as doctors, nurses etc. Their major objective is to provide services formaking all of their patient and reduce risk factors as well (Bennett, 2010). This assignment isbased on Forest Health care who have to make appropriate communication process between staffand employees. In health and social care it is essential to facilitate proper chain and for this thereare several theories are identify which have to describe in a proper manner. Along with this,various number of factors are identify which affect communication process of HSC (ForestHealthcare). Information and communication technology plays a vital role in business throughwhich management can render quality based services to ultimate consumers. There are severallegislations are also formed in such consent which have to analyse properly for organising ICTproperly. TASK 11.1 Theories of communication to HSCCommunication plays an important role in making all business process effectively andefficiently. It enable an entity to facilitate all operations in an adequate manner so that chances ofdeviations get decline. Mainly there are two major forms of communication are identify whichare:VerbalNon verbalGood Communication and interpersonal skills are helpful for effective health and socialcare working. There are various number of theories are identify which facilitate propercommunication process in an entity. Forest Health care managers have to determine all theorieswhich are taking place in an organisation and used them to make adequate exchange ofinformation process for delivering quality based services. Several number of theories for thisrelation are as follow: Social learning theory: This theory of communication and learning provided by Bandura andalso known as Bandura social learning theory poists that people learn from one another on thebasis of observation, imitation and modelling. This theory work as a bridge between behaviourist1
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