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Report on Interpersonal Communication Skills Development in Nursing

   

Added on  2020-06-06

6 Pages1351 Words241 Views
Communication JournalReflective Essay

Table of ContentsINTRODUCTION...........................................................................................................................1ESSAY.............................................................................................................................................1CONCLUSION................................................................................................................................3REFERENCES................................................................................................................................4

INTRODUCTIONThe report is about interpersonal communication skills development while working in thenursing organization. The report has been a focus on the different interpersonal communicationskills and how these skills assist in the nursing organization. The aim and objective of this reportare to understand and learn different communication skills with focus on diverse kinds ofcommunication such as verbal and non-verbal communication abilities that are needed in thenursing organization.ESSAYWhen I was starting my career with the nursing organization, I was not able tocommunicate in an effective manner with the member of an organization and the patient I wasdealing with. This has become a big barrier in my professional life. While working at workplace,I have evaluated that I need to improve my interpersonal communication skills. I was perfectlydedicated to improving my verbal and non-verbal communication skills which involve properlistening, understanding and communicating. From workplace situation, I have learned the significance of the communication skills inthe nursing organization. I have learned about diversity of communication skills from a situationwhere I need to say no to the patient for his help. It has made me more confident and fearlesswhile communicating with others. Second situation at workplace place was presenting my viewson the different problems like identification of patient need etc. When I was in the nursing organization, one of the patients asked me to give personalinformation about any other patient. As per norms this activity is against to the organization'spolicy as well as it is considered as unethical to conduct. So at that time, being a responsiblenurse, I have denied his request. I politely said to him, "sorry sir I cannot give you thisinformation as this act is against our policy". It has made me learned to communicate in a politemanner when people are asking me for the unethical conduct. With that, I have learned that howI can deal patients and their family members in a polite manner. It has developed skills in regardto pitch which can be used during verbal communication when you have to deal with differentpersons. I have also learned the knowledge in respect to the selection of words through which Ican have effective communication in different situations. At the workplace, I have tried toenhance my interpersonal communication skills from which has also helped in evaluating myown strength and weaknesses. Nursing activities have provided me information regarding1

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