Communication Management Report: Analysis and Application

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Added on  2022/08/14

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This report delves into the core concepts of communication management, examining various aspects that influence effective communication within a business context. The report begins by analyzing the environmental context of communication, highlighting how factors such as location and weather can impact the communication process. It then explores the concept of impact, specifically how the choice of communication medium and time factors affect communication effectiveness, with an example of how poor listening skills can hinder communication. The role of project managers in ensuring communication success is also explored, emphasizing their importance in managing projects from initiation to closure and mitigating risks. Finally, the report examines the 'Y network' structure, highlighting its importance for both upward and downward communication within an organization, and its role in information flow and communication success. The report includes references to support the analysis and provide a basis for further research.
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Running head: COMMUNICATION MANAGEMENT
Communication management
Name of the Student
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Author’s Note
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COMMUNICATION MANAGEMENT
Answer to question 1
Environmental context generally refers to the location where the communication is
mainly taking place and when the entire process of communication is taking place. It
generally has either negative or positive effects on the interpersonal communication which is
undertaken (Ruehl & Ingenhoff, 2015). For example, conversation that is taken place outside
the bench of the park during windy days can generally obstruct the entire process of
communication which might not occur in a quiet room. Therefore, it is analyzed that things
like temperate, weather; location generally helps in affecting communication and further
presents a number of barriers for effective communication.
Answer to question 2
It is found that one of the factors which generally influence the choice of medium for
proper communication is impact and it is mainly defined as one of the action of an object that
can obstruct a proper procedure that is mainly undertaken.
It is found that time factor generally influence communication negatively. For
example, if the team leaders have poor listening skills which is one of the inter-personal
barriers in communication In addition to this, listening is one of the time consuming
procedure which fails many a time for attracting the attention of the project manager quite
effectively (Buhmann & Ingenhoff, 2015).
Answer to question 3
The project managers are generally interpreted as linchpins as they help in increasing
the likelihood of a project for making it successful. For example, it is found that in order to
develop the information system, the project manager generally manages the project based
activities from the initial phase to the closure phase and generally helps in managing time and
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COMMUNICATION MANAGEMENT
project cost (Vercic & Zerfass, 2016). Moreover, the risks which are associated with
information system are identified and mitigated with the help of the project manager.
Furthermore, they help in ensuring customer satisfaction and helps in successfully monitoring
the progress of the entire project effectively.
Answer to question 4
It is found that Y network, the information generally flows upward and downward
through the hierarchy. Example, The team members encompass the number of employees and
generally report to the supervisor.
It is found that in Y network, the communication generally occurs in both upward as
well as downward direction and this network is considered to be important for
communication success as this network is sequential as well as flexible in nature (Bourne,
2015). In addition to this, it is considered as one of the centralized process that helps in
flowing information by following a formal chain of authority.
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References
Bourne, L. (2015). Making Projects Work: effective stakeholder and communication
management. Auerbach Publications.
Buhmann, A., & Ingenhoff, D. (2015). The 4D Model of the country image: An integrative
approach from the perspective of communication management. International
Communication Gazette, 77(1), 102-124.
Ruehl, C. H., & Ingenhoff, D. (2015). Communication management on social networking
sites. Journal of Communication Management.
Vercic, D & Zerfass, A (2016). A comparative excellence framework for communication
management. Journal of Communication Management.
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