1PERCEPTION The aim of this paper is to discuss the impact of perception upon the communication process and how this is closely connected with the decision making process of the managers. From this perception test it has been found out that any subject can be interpreted in myriads of ways. This is the process for selection, organization and interpretation of the information. This affects the communication as one responds to the stimuli in different ways. For example in the test, there were different images which could be interpreted differently. The objects are seen in different ways that to one may represent one thing and for other completely different. In this test I have found myself to be realist which reveals that I tend to explain thing just as it is (Mindtools.com 2020). Through this test, it is realized that the understanding level, beliefs and values of the persons determine how they will be reacting in the scenario. This is also connected with the fact that the understanding of the communication or the objects create impression in the minds of the people which ultimately connect their decision making ability. Perception has a great connection with the workplace behavior I have witnessed a situation where perception leads to the biasness. The organistion where I used to work was culturally diverse. Therefore the teams had members from different cultural background. Some of the cultures I have found that perceive the gender equality to be a luxury concept. To them women are less capable to work than men. Hence the women employees in the team had to face harassment and discrimination (Broomell & Kane, 2017). The decoding process of the communication system relates to the perception of the people. The perception of an individual is different from one another therefore, seeing one thing can vary from person to person. Decoding sage of the communication therefore creates confusion were the sender may have a point of view different from the receiver therefore decoding of the
2PERCEPTION message may not affect the receiver as the way it did to the sender. Sufficient knowledge about the background and knowing one another and reduce the confusion (Tsiourti et al., 2017). This is the reason why the manager need to Listen to the employees or other stakeholders properly and think from their points of view before making any decision and then communicate. Managers must thrive to become unbiased about the caste, creed, gender, religion and culture because these perceptions are reflected in their decision making process as well a communication.
3PERCEPTION References: Broomell, S. B., & Kane, P. B. (2017). Public perception and communication of scientific uncertainty.Journal of Experimental Psychology: General,146(2), 286. Mindtools.com. (2020). Understanding Communication Skills: Applying the Seven Stages of the CommunicationsProcess.Retrieved9February2020,from https://www.mindtools.com/CommSkll/CommunicationIntro.htm Tsiourti, C., Weiss, A., Wac, K., & Vincze, M. (2017, October). Designing emotionally expressive robots: a comparative study on the perception of communication modalities. InProceedings of the 5th International Conference on Human Agent Interaction(pp. 213-222).
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