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Communication Skills-Behavioural Approach

Added on -2019-09-16

The behavioural approach to communication skills involves shaping behaviour through observation, goal setting, praise/encouragement, and effective role modelling. Token economies can be used to motivate positive behaviour. This article discusses the skills required for each approach and how they can be implemented.
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Communication Skills-Behavioural ApproachThe behavioural approach emphasises shaping behaviour and therefore skillsrequired include:-observation,-goal setting,-detailed recording, -defining activity in measurable behavioural terms only,-transparency (age-and ability appropriate language),-praise/encouragement (symbolically through token economy),-effective role modelling.ObservationThe therapist will need to watch the individual in their usual environment e.g.a classroom, their home etc. to interpret the type of conditioning that mayhave occurred e.g. A B CThe observer also needs to clearly define the activity in behavioural termsonly, to establish a baseline measurement from which changes can becompared to e.g. week 1-individual hits out 21 times compared to week 12when this is reduced to 8 times.If observation is not possible then the individual may be asked to recordexperiences in a journal/diary to aid the therapist to identify triggers, rewardsetc.Goal SettingOnce the motivators etc. have been identified, thetherapist will begin to vary the environment to changethe target behaviours. This should be an open,transparent activity where the individual is aware of what is happening and why. Clear goals should be setabout the behaviours to be encouraged andextinguished (to prevent manipulation) e.g. by week 12we are aiming that your aggressive behaviour shouldhave reduced to......Contracting- the service user, therapist and other staff/carers could actuallysign up to discussed behaviours to ensure the process is completelyconsistent and transparent.

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