Communication Skills for Business

COMMUNICATION SKILLS
FOR BUSINESS

INTRODUCTION
Communication skills are referred to the ability of
conveying the message to the seniors, staff and
colleague. The communication skills are mandatory
for an organization in order to carry out efficient
communication flow of the organization of every
industry. It is very important for the employees of
the organization to communicate effectively and
efficiently in the digital era (Perry and Miller, 2018).

COMMUNICATION MODELS
Communication model is referred as a process of
conveying the information from one person to
another. There are various types of communication
models such as-
• Linear model
• Interactional model
• Transactional model

CONTINUED..
• Linear model
The linear model states that communication is a linear
process and as per this model, a sender sends or conveys
a message to the receiver. In this model sender can be
considered as the source of the message. The message is
transmitted through a channel or route of communication.
The message may consist of various knowledge or
information that might be useful for the receiver. The
receiver can be considered as the target of the sender. The
communication process could be hindered by various
elements that are termed as noise. Linear model is the
simplest model where the message is transferred to the
receiver (Schartel Dunn and Lane, 2019).