Communication Skills in Civil Engineering Projects

COMMUNICATION 1
Communication and Thought
Student Name
Institution

COMMUNICATION 2
Executive Summary
The success of civil engineering projects depends on the mode of communication employed by
the management together with the team members participating in the project. Communication
involves the transfer of information from one person to another through a channel where the
receiver of the message provides a prompt feedback. Civil engineers use both verbal and non-
verbal communication skills in passing their information from one person to another. The aim of
this report is examining three communication skills of listening, feedback and questioning to
determine how effectiveness in their use contributes to engineering project success. Further, the
challenges facing these communication skills will be highly identified in an attempt to provide
recommendations on what the civil engineering management should do to ensure communication
effectiveness in the skills.

COMMUNICATION 3
Table of Contents
Executive Summary.........................................................................................................................2
Introduction......................................................................................................................................4
Listening..........................................................................................................................................5
Benefits of listening skills in civil engineering............................................................................5
Challenges to effective listening in civil engineering..................................................................5
Recommendations........................................................................................................................6
Feedback..........................................................................................................................................7
Benefits of feedback skill in civil engineering.............................................................................7
Challenges to effective feedback.................................................................................................8
Recommendations........................................................................................................................9
Questioning......................................................................................................................................9
Benefits of asking questions within civil engineering.................................................................9
Challenges of questioning............................................................................................................9
Recommendation.......................................................................................................................10
Conclusion.....................................................................................................................................11
Bibliography..................................................................................................................................12

COMMUNICATION 4
Introduction
Communication is the transmission of messages, information or opinions from one person to
another. Communication can either be verbal or non-verbal according to communication theory
and civil engineering. There are different types of communication skills applied in the field of
civil engineering; speaking, writing, reading, listening, feedback and questioning. In this task we
will examine three communication skills; listening, feedback and questioning in civil engineering
(Abdollahipour et al., 2015, p. 8).