Reflection on Communication Skills and Experiences
Verified
Added on  2023/06/09
|7
|2037
|208
AI Summary
This report reflects on the importance of communication in personal and professional relationships, the impact of listening and talking styles, and the barriers to effective communication. It also provides suggestions on how to improve communication skills through personal and work life examples.
Contribute Materials
Your contribution can guide someone’s learning journey. Share your
documents today.
Reflection upon your own communication skills and experiences using examples from personal and work life
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................1
INTRODUCTION Theabovereportof“reflectionofcommunicationskillsandexperience”will comprehensively explain the role of communication in personal and professional relationships. Also, the barriers or hurdles of communication which makes it challenging, will be explained in detail with the help of examples of work and personal life. The impact listening and talking styles has on others will be illustrated, further the suggestions on how communication can be improved will be depicted in the report (Ballaro and et.al., 2020). MAIN BODY Communication plays a very important role in personal as well as professional life, it facilitates therelationships,exchangeofknowledgeandinformationswithothers.Inpersonallife communication helps in building strong interpersonal relationships. Communication helps in 5 major ways in personal life such as expressing feelings, informing, imagining, meeting social expectations and influencing. Human communication is the most important in life, it can be said as an effective means of building and maintaining the relationship between individuals and groups. While exchanging information, the way we communicate has a direct impact on the comprehension of the other party to communication(Fulk, 2021). Often while talking to someoneinabilitytocommunicatehinderstheproperunderstandingandthisleadsto misunderstanding. Well developed skills of communication helps in academic success and academic performance. It improves the self-confidence and self presentation which are really important in making friends and acquittance. Further, communication holds a major importance in professional life as well. As it is the very 1st skill, which is expected of an individual in professional life. It improves the productivity and boost the performance at the work place. It becomes easy to move up in the hierarchy if you have good communicational skills. When a student or a professional communicate their expectations, innovations, thoughts and ideas clearly, they become more productive, for example in school also if a group leader communicates the task and agenda in a clear and proper manner, it becomes well-received and makes the achievement of task becomes easy(Tripathy, 2018). Having proper communication skills helps in effective decision-making, communication helps people in professional life take informed decisions by building rapport, listening well and asking proper questions. It also Helps in appearing for interviews, how one performs in interviews depends on both knowledge and communication, just having knowledge is not enough as ability
to deliver that knowledge with proper communication techniques is important, use of hand gestures, body language, expression, voice control is importance(Katsanika and Gotzamani, 2020). Hence, it can be said that communication is a tool which plays vital role in both personal and professional life. The way we listen and talk impacts others, with remote communication being the new style, conversational skills are more important than ever. Listening depends on brain, hence it is subjective. There are 4 types of listening styles like connective listening, reflective listening, analytical listening. Each style has its own strengths and weaknesses. I tend to have a connective listening style which means I focus on what the interaction means for other parties to the communication.Beinggenerousinlisteningtoothersandprioritizingtheirconcernsis connective listening. Data, facts and figures are important in this style but the flip side or negative impact of this style is that due the high focus on the speaker, there are chances of getting overly influenced by making eye contacts, nodding which seems like you are supporting andagreeing(Knollman-PorterandBurshnic,2020).Connectivestylehelpsinbuilding connections yet sometimes lead to a grey area of indecisiveness. For example when a teacher in class is explaining a tough topic I tend to make eye contacts, nod which shows that I understand his teachings, this has helped me built a nice teacher- student relationship but sometimes my failure to understand the topic doesn't get conveyed. The way we talk says a lot about the personality therefore style of talking is important. There are 4 types of talking styles like, assertive, passive, aggressive and passive-aggressive. I tend to have assertive style of talking. Assertive style is where an open communication link is established and expressing ideas, thoughts, feelings and desire becomes really easy. My way of talking involves attitude of empathy to understand the others. It is said to be the most effective way of communication, in corporate world or professional life such attitude is really helpful to establish an effective communication(Rajeswari and et.al., 2019). It has a positive impact on partiers to communication as they feel safe and comfortable talking to the person who has assertive style of talking. Such people often grow fast at the workplace. Communication is often disturbed and weakened by the barriers and barriers makes the entire conversation challenging. Any parameter which limits the purpose of communication between the receiver and transmitter is a barrier to communication. Linguistic barriers, it is the language barrier, if there is an absence of a common language between the parties to communication, it
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
getsdifficulttoconveythemessagewell.Eventheaccentoftalkingalsoaffectsthe understanding of the message. Sometimes even in translation the authenticity of the message gets ruined. Phycological barriers, it is the fear of stage, phobia, speech disorder, anxiety or other phycologicalissuesthatdisruptsthecommunication.Thesefactorslimittheeaseof communication and makes a person unable communicate comfortably. Emotional barriers, factorslikeanger,sadness,frustration,humourcannegativelyimpacttheprocessof communication. An occupied state of mind affects theclarity of thoughts which needed while communicating. Many a times in classroom because of various thoughts in head we tend to get distracted and loose the track of teachings and this leads to compromised classroom performance (Son and et.al., 2019).Physical barriers like poor networks, compromised visibility, wearing masks, noise, faulty equipments hinders the effective communication. With the digitalization of communication, ways like meeting and calls in online modes needs to have proper connection so that an effective conversation can take place. Cultural and attitude barriers, in universities and organizations, there are people from different backgrounds. Empathy and understanding towards each person is important in cooperating. Attitude barriers, many people do not like to interact as they are introverts and many people are too extrovert to handle a sane conversation. There should be a balanced approach in communicating with no ego problems. All these barriers affect the communication directly or indirectly and healthy communication is key to the productivity or growth both at workplace and university. Communication is a two-way process. It needs sender and receiver both in an active state. There are various ways which can improve the communication. Very first is clarifying the ideas before communicating, whatever piece of information you need to give, prepare it in advance to avoid any mishap at the time of delivery. Have a clear state of mind and clarity of thoughts in terms of information as this could establish a clear base of communication. Understand the receiver and his needs and expectations from the information. For example some students in university do not understand the english language well, so in case you start communicating without even knowing if they are comfortable or not with the language, entire purpose of communication can go wrong (Sousa, 2021). Therefore, knowing the receiver well in advance is important. Having a positive bodylanguage,handgesturesandfacialexpressions,trytoincorporatehandgestures, expressions and body language as this helps people understand you and the depth of message even better. This ensures an overall good communication. Also, keeping a positive voice tone
and choosing voice modulation as a part of the communication is required. Consulting other parties, suggestions should be taken at the time of planning the information and communication, as this can bring a collaborative working style where everyone feels inclusive. Nobody should feel left out or not consulted with. Feedback, it is one of the most important part of an effective communication, communication being a two-way process makes it important to have the receiver's participation in it. It is the duty of the transmitter to take feedbacks from time to time in order to know that audience is on the same page as the transmitter(Treem and et.al., 2020). At last be a good listener, even if you are just suppose to convey the message, still it is important to listen to people or parties to the communication to establish a healthy communication. Both the receiver and sender should be a good listener as this is the essence of the communication. Knowing the view point of each party is important as it completes the communication. If a person really adapt all these suggested measures while communicating, an overall healthy conversation can be easily formed. CONCLUSION The above report has depicted the role of communication in personal and professional life byhighlightingvariousimportancelikeinducingproductivity,buildinginter-personal relationships etc. Report also showed the talking style and listening styles and it's impacts. For this purpose the personal styles mentioned are assertive talking style and connective listening style. Further, various communicational barriers like physical and emotional etc. have been highlighted with the help of examples. And at last various recommendation or suggestions to improve the communication has been illustrated.
REFERENCES Books and journals Ballaro, J. M. and et.al., 2020. Organization development through effective communication, implementation, and change process.Organization Development Journal.38(1). Fulk, B. M., 2021. Effective communication in collaboration and consultation. InCollaboration (pp. 19-30). Routledge. Katsanika, E. and Gotzamani, K., 2020. Communication Barriers and Social Capital: Improving Information and Knowledge Flows in Public Services. InKnowledge Management Practices in the Public Sector(pp. 76-104). IGI Global. Knollman-Porter, K. and Burshnic, V. L., 2020. Optimizing effective communication while wearing a mask during the COVID-19 pandemic.Journal of gerontological nursing. 46(11). pp.7-11. Rajeswari, A. R. and et.al., 2019. A trusted fuzzy based stable and secure routing algorithm for effective communication in mobile adhoc networks.Peer-to-Peer Networking and Applications.12(5). pp.1076-1096. Son, J. and et.al., 2019. Content features of tweets for effective communication during disasters: Amediasynchronicitytheoryperspective.InternationalJournalofInformation Management.45.pp.56-68. Sousa, M. N. D., 2021.Communication barriers and leadership styles leading millennials on a multicultural organization(Doctoral dissertation). Treem, J. W. and et.al.,2020. Computer-mediated communication in the age of communication visibility.Journal of Computer-Mediated Communication.25(1). pp.44-59. Tripathy, M., 2018. Assertiveness–A win-win approach to business communication.IUP Journal of Soft Skills.12(2). pp.48-56. 1