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Communication Skills for Business Assignment - (PPT)

Added on - 23 Nov 2020

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Communication Skills forBusiness
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1...........................................................................................................................................1Models of communication......................................................................................................1Communication methods and technology in businesses........................................................3Principles of effective communication...................................................................................4TASK 2...........................................................................................................................................5Oral communication...............................................................................................................5TASK 3...........................................................................................................................................6Communication in writing......................................................................................................6CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
INTRODUCTIONCommunication is important in everyone life and in organisation also for transferringinformation, data and message. It play vital role in transferring views, opinions and thoughtsfrom one place to another. For proper communication there is requirement of sender and receiverboth because without this communication process is not complete. As well there is need ofappropriate pathway of communication in business that can be E-mail, messages, notice boardsand so on (Storbacka, 2011). Several ways are included in this such as written, vocally, visualand non-verbal these all help individual in communicating with others. A person who is workingin association must have written, verbal and non-verbal communication skills so they can sharetheir information ad data to everyone.TASK 1Covered in PPTTASK 2Oral communicationOral Communication– This is the method of communication in which recipient receivedata and information through words of mouth from sender. It is is the most common method ofcommunication used in day to day life of every individual person as well in organisation thesame play important role during meeting, conferences, seminar and group discussion.communication is the wide term which is important in business as well in life of every individualperson (Grunig, 2013). In company it will assist in achieving goals and objectives as well in lifeof people this assist in sharing their views, thought and opinion with other. There are variety oftechniques which help in communicating like written, non-verbal, oral and many more. Belowmention is the role between customers and sales person:Interview performing role of customersI am not satisfied with your services becauseyour are not delivering products on time as peryour given date of delivery.Me as a sales personSir/ Ma'am sorry for they delay and yourinconvenience. Please let me allow to correctmyself.1
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