Communication Skills for Business - Docs

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Added on 2020-11-23

Communication Skills for Business - Docs

Added on 2020-11-23

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Communication Skills forBusiness

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1Communication model and system used in business..................................................................1Communication method and technology in businesses..............................................................3Making communication effective...............................................................................................4TASK 2............................................................................................................................................5Oral communication....................................................................................................................5TASK 3............................................................................................................................................5Letter...........................................................................................................................................5CV...............................................................................................................................................6Email...........................................................................................................................................7CONCLUSION................................................................................................................................8REFERENCES ...............................................................................................................................9

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INTRODUCTIONCommunication is a most important process in an organisation which is uses to exchangemessages and thoughts to each others. In this process two different individuals play a mostimportant role in order to sending and receiving information to each other. Communication is notonly uses to covey ideas and thoughts to each others but also to build a positive relation withothers. In business organisation, communication play a most important role to resolve issues andconflicts by mutual understanding. An impactful conversation can be in different forms asverbal, non-verbal, written and graphical. This is an art that helps to represent individual'sthoughts in front of others in effective manner. This report is also include Communication modeland system used in business, method and technology as well as effectiveness for communication.It also represent impact and uses of oral and written communication in an business organization. TASK 1(Covered in PPT)Communication model and system used in businessIn a business organization, communication play a most important role in order to manageoperational and functional activities in effective manner. Through this, management of firm caneasily adopt innovation and creative thoughts to maximize profitability and productivity ofbusiness. Through this, manger can build an appropriate team to face several challenges easily bytheir mutual understanding. Communication model - Shanon and Weaver's information theory model: This is a most effective method ofcommunication that are basically uses in business organization. In this, sender needs toanalyse information and message properly that they wants to send to receiver. Themodule of this conversation should have to be authenticate, formal and meaningfulbecause receiver needs to understand what sender wants to say. These messages andinformation can be confidential that requires to sending through authenticate deliverychannels. It include a specific method of communication as info sources, transmitter,media channels, receiver and destination. Through this messages and information istransmit to receiver in appropriate manner. 1

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Circular model of communication: This a traditional method of communication. It isbasically uses in routine life and some business approaches as well. Through this senderand receiver can easily communicate to each other in specific manner. It is not includeany kind of media channels because the manner of sending messages and informationshould have to be easy and specific. Main objectives of this communication is to buildpositive relation between sender and receiver on the bases of messages and feedback.Way of this communication is going through sender-message-receiver-feedback. Throughthis, a specific information is easily provided to individual for getting their opinion andfeedback as well. In a business organization, employees uses different methods andtheories to properly communicate to other. But this model is more conceivable andimpact full in used to manage direct conversation between sender and receivers.Communication system- Optical communication – These type of conversation include optical signal that denotethe receivers acceptance. It include proper encoding and decoding term in whichmessage and information can easily express through proper way. It is based on light as amedium of communication. In this method, the communication method is used toconvert information and ideas into specific optical signals. It is also indicate a differentsignal while messages properly reaches to recipient. In this procedure, communication isgoing through signal and indication to make a effective and appropriate procedure. Forthis, sender needs to use effective method and mode of conversation to getting desirableoutcomes easily. Duplex communication – In this method, individual can communicate with each othersin simultaneous manner. Through this, flow of communication is going through bothdirection. Sender can easily express their ideas and thoughts to receiver in specificmanner. These type of conversation reduce issues, conflicts and problems or build ameaningful conversation between receiver and sender. These types of methods are mostusable and appropriate in order to getting quick answer of each question. Duplexcommunication basically takes place between transmitter or receiver simultaneously.This is a simplex method of communication that help to build mutual understanding bothtwo parties. 2

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