Communication Skills for Business

This presentation explores communication skills for business. It covers communication models and systems used in businesses, communication methods and technology, benefits of formal and informal communication, and principles of effective communication. It also discusses barriers to effective communication.

Communication Skills
for Business
Task 1

TABLE OF CONTENTS
• Introduction
• Communication models and systems used in busines
• Communication methods and technology in businesses
• Making communication effective
• Conclusion
• References

INTRODUCTION
Communication is a very important skills which is required
to be present in a person. With this, people will be able to
transfer all types of information with one another in an
accurate manner. If a person is working in an office then this
skill will help them in conducting ll the activities in a proper
way and building an effective relation insider the
organisation as well.

Communication models and systems used
in businesses
In order to have an effective communication, it is very
essential for every company to implement various types of
models and systems of communication. The various models
of communication are as follows:
• Linear Model of Communication
• Transactional Model of Communication
• Interactive Model of Communication

Communication System
It can be defined as a collection of individual networks,
transmission systems etc. through which idea can be
transmitted to other person in a proper manner. There are
various types of communication systems which can be used
in a company. They are as follows:
• Optical communication system
• VoIP Phone system
• Video Conferencing

Communication methods and technology in
businesses
It is very crucial for the companies to make use of a method
of communication so that they can transfer their information
in a proper and effective manner. There are various kinds of
methods which can be implemented like:
• Written
• Verbal
• Non-Verbal
• Visual

Benefits of Formal and Informal Communication for an
organisation
Benefits of Formal Communication:
• It helps the company in defining the objectives of the
company and the authority of the staff in a proper
manner.
• There is a clear division of work among the employees
and thus two employees are nor performing the same
task.
• In this, the information is also being flown in an orderly
manner through which the activities of the company is not
impacted at all.

Continued..
Benefits of Informal Communication:
• Though this, the employees become comfortable with
each other and thus are able to work in a group as well.
• It helps in creating a sense of belonging among the
people.
• With this, the employees will get help in recognising their
role expectations so that they can help each other while
doing their work.

Making communication effective
Principles of effective communication:
There are various kinds of principles which can be applied
in the business so as to have an effective communication.
These are as follows:-
• Principle of Simplicity
• Principle of Clarity
• Principle of Brevity
• Principle of Planning

Barriers to effective communication:
Use of Jargon's – If the message consist of various kinds of
complicate terms which the receiver is not familiar of then it
will be considered as a barrier because the receiver will not
be able to bring out the correct meaning of the message
Emotional Barriers and Taboos – There are many people
who face difficulties in expressing their emotions in the
message and are not able to make use of correct words so it
also act as a barrier while doing communication.

REFERENCES
Ameen, E. , Bruns, S. M. and Jackson, C., 2010. Communication
skills and accounting: Do perceptions match reality?. The
CPA Journal, 80(7), p.63.
Collis, J. and Hussey, R., 2013. Business research: A practical
guide for undergraduate and postgraduate students.
Palgrave macmillan.
Dansieh, S. A. , 2011. SMS texting and its potential impacts on
students’ written communication skills. International
Journal of English Linguistics, 1(2), p.222.