Communication Skills for Business

Communication Skills for Business
(Task 1)

Table of Contents
 Introduction
 Communication models and methods used in Business
 Communication methods and technology in business
 Benefits of formal and informal communication in an organisation
 Principles of effective communication
 Barriers to effective communication

Introduction
Effective communication skills is an essential phenomenon that
assists in communicating important information with distinct
individuals to accomplish set objectives. It is a two way process in
which message transfers from sender's end to receiver. The
presentation highlights various communication models and methods
used in business organisation like verbal, non- verbal, visual, written
and electronic means.

Communication Models and Systems used
in business
Business communication models are:
 Berlo's Model
 Shannon's Model
Business Communication system are
 Video Conferencing
 Voice processing