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Communication Skills for Business Assignment Solution (Doc)

   

Added on  2020-10-23

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COMMUNICATIONSKILLS FOR BUSINESS

Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3Communication models and systems used in business .........................................................3Communication methods and technology in businesses........................................................3The benefits of formal and informal communication to organisations..................................3TASK 2............................................................................................................................................4Oral communication ..............................................................................................................4TASK 3............................................................................................................................................5Communication in Writing ....................................................................................................5CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................8

INTRODUCTIONEffective communication skills is an essential phenomenon that assists in communicatingimportant information with distinct individuals to accomplish set objectives. It is a two wayprocess in which message transfers from sender's end to receiver. The report highlights variouscommunication models and methods used in business organisation like verbal, non- verbal,visual, written and electronic means (Stokoe, 2014). Apart from it, there are number of barriersthat hinder the whole communication process hence, it is necessary to follow some principlesthat make procedure effective and efficient. The benefits of formal and informal communicationis also being highlighted in this assignment. TASK 1Communication models and systems used in business Communication is a effective process that allow to carry out business operations andtransactions in effective and efficient manner. It is practised between superior and subordinatelevel so that proper message, data and information could be transferred in two way channel.Apart from it, there are number of factors that need to be consider while performing marketingfunction (Rosemann and vom Brocke, 2015). All these work in performed throughcommunication process. It is influenced by number of factors that include understandability oflanguage, behaviour, attitude which must be easily communicated with each other. There arevarious communication models that can be adopted by business communication which aredescribed below:Berlo's Model: there are presence of several elements which directly affect thecommunication procedure through which the aim is not achieved in correct time period. Thismodel involve number of effective things that need to be adopted to carry out communicationprocess in correct and prospective mode.Shannon's Model: In this model, five factors are drafted that involve receiver, source,communication channel, sender's end. In which sender is a party that delivers importantinformation through some communication channel so that objective of communication can beattained. Various types of communication system:

Video Conferencing: This type of communication process is conducted at time of seminarand discussion in which people are interacted towards each other with use of technologysystem. It is performed when communication have ton be made from far away place. Voice processing: This method is performed when receiver do not attend the device.Hence, a voice message to dropped to them so that they can listen to it after some time.This is helpful in carrying out communication process at international level. Communication procedure with stakeholder:Stakeholders are the important part of any business organisation. Therefore, properattention must be delivered to them about transferring of important and effective information ormessage (Verčič, Verčič and Sriramesh, 2012). There are several methods through whichcommunication process can be performed some are discussed below:Formal Method of communicationElectronic Mail: it is a most commonly used method of communication in whichinformation is transferred between superior and sender level.Town hall meetings: It is conducted when some small problem or issue have to beresolved that arise in business organisation. It is conducted in regular interval of time. Informal Methods of business Communication Discussion with peer members: In this a information discussion is carried out amongemployees that are working in single business organisation. This is conducted betweenindividual that are working in same level of company (Wilton, 2011). Discussion on lunch time: It is performed between superior and subordinate level duringlunch hence, it come under informal means. Different communication technology, methods adopted in business organisationThere are different communication methods through which transfer of message andinformation can be transferred so that ultimate purpose of conducting communication proceduregets completed in correct time period(Robles, 2012). Some methods are described below:Written communication process: in this various written documents are included likebusiness letters, journals that deliver relevance and effective information to different typeof individual .Verbal communication process: In this communication system use of words, expressionare used between two individuals so that business objective could be fulfilled.

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