Effective Business Communication Techniques

Communication Skills
for Business

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK 1 ...........................................................................................................................................3
1. Communication models and systems used in businesses .......................................................3
2. Communication methods and technology in businesses ........................................................6
3. Making effective communication...........................................................................................8
TASK 2..........................................................................................................................................11
Oral Communication ................................................................................................................11
TASK 3 .........................................................................................................................................12
Written Communication ...........................................................................................................12
CONCLUSION .............................................................................................................................15
REFERENCES .............................................................................................................................16

INTRODUCTION
Communication is an action of transferring information from one place to another. It
allows passing information to other people. It consists of issuing simple instructions at work,
resolving tricky conditions with employees and working in an effective way to achieve target for
productiveness of business (Grant and Meadows, 2016). With communication, increasing
managerial efficiency, cooperation and peace in organization is increased. It will explain
principles and barriers to effective communication in the enterprises. Furthermore, report will
explain oral as well as written communication in the companies. It will explicate communication
model and systems used in the business. Moreover, report will state Communication methods
and technology utilised in businesses. It will state benefits of informal and formal
communication within organization.
TASK 1
1. Communication models and systems used in businesses
COMMUNICATION MODELS
Communication is important for human beings. It has become the simplest to
communicate information to other people. In every business, communication is valuable for
running operations. It takes place within business and in between the firm and its outside
stakeholders. Thus, communication models are essential for any organization. However, they can
utilise for increasing impressive communication in the workplace.
Shannon and Weaver Model:
This model is an old model of communication which was introduced by Claude Shannon
and Warren Weaver in 1948. This ordered foundation for various communication models that
have large aided and increased communication procedure in different areas. Shannon and
Weaver Model are considered as important among many other communication models.
This example clearly defines that communication takes place and assists one to identify
wrong things. The message source refers to individual who sends information with utilise of
transformer in Shannon and Weaver Model. The sender can be means today, from mobiles to
computers and other tools (Shannon and Weaver Model of Communication, 2018). This signs
which are sent and received can be differ depending on the method of communication. The box
3

at the lowermost known interference defines to any sings that interact with information being
carried. It is also dependent on technique of communication.
The receiver is the device or individual on outside that gets information. This model is
the simple to identify the performing of process of communications.
Berlo's Model:
Another famous model is the Berlo's Model which was introduced by David Berlo in
1960. In this model, he defined elements affecting single factor in communication making more
efficient. This model is directed on encoding and decoding that occur before sender sends
information and before receiver get content respectively. This model has primarily four elements
to define the process of communication such as sender, message, channel and receiver.
4