Communication Skills in Social Work PDF
9 Pages2184 Words398 Views
Added on 2020-05-11
Communication Skills in Social Work PDF
Added on 2020-05-11
ShareRelated Documents
Running head: COMMUNICATION SKILLS IN SOCIAL WORKStages of the Helping ProcessName of the Student:Name of the University:Author note:
COMMUNICATION SKILLS IN SOCIAL WORK1IntroductionSocial work consists of many processes, which pay attention to the relationship amongindividuals and the improvement in the quality of life of people. Individuals have various socialroles and how effectively they perform those determine the social relationships. Social workintervenes in this junction of performing the duties and improving lives of people. Helpingprocess is one of the many functioning of the social works. Social functioning comprises of theactivities, which are necessary to satisfy the relationships in the experiences of the social living(Fox, 2013). The basic functions of the helping process are restoration of social functioning,provision of resources for development and prevention of social dysfunction. In simple words,helping process in social work is the set of activities to assist the people to identify and cope upwith their problems through relationship building, assessment of the problem, setting of thegoals, interventions and termination (Miller & Rollnick, 2012). The stages of helping processeswill be discussed in the following essay. DiscussionHelping process is sometimes defined as the counseling process. Communication skillsare extremely important for effective helping process. There are five stages of helping process,namely, Rapport and relationship building, Assessment or problem defining, goal setting,initiating the interventions, and termination of the problem. In each of the stages,Communication plays an important role, as relationships are always determined through effectivecommunication (Egan, 2013).
COMMUNICATION SKILLS IN SOCIAL WORK2Stage One: Relationship building Relationships are always based on trust. Thus, laying the foundations for trust bydesigning a structure and form, voluntary or involuntary, and the roles of articulating is theprimary factor for building relationships. Firstly, rapport needs to be developed between thecounselor and the client, through introduction, clear description of individuals’ roles, purposeand active listening to the client. Thus, through effective communication, a relationship is built.Empathy, unconditional positive regard, and congruence are essential in this stage (Shulman,2012).Stage Two: AssessmentIn this stage, drilling down to the problem is important. The counselor must ask simpleand detailed questions to the client to know the exact problem and its source. There should besome basic questions and detailed inquiry on life functions and stress factors. After that, thefocus should be on getting more detailed information about the problems through trust (Crowe etal., 2012).Stage Three: Goal SettingIn a helping process, once the problems are identified, goals should be specific and clear.It’s the duty of the counselor to talk to the client tactfully and find out his or her objective or goal(Brandler & Roman, 2015). It has to be mutually agreed upon. In this process, the trust andrelationship between the counselor and the client becomes more strong and the client confidesinto the counselor about his or her perspectives. Thus, effective communication by the counseloris very important not only for conversing with the client, but also to find out the goals for theprocess (Shulman, 2012).
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
The Process of Counselling: Steps, Skills, Theories and Conclusionlg...
|9
|1635
|70
Assignment on Communication Skills in Social Worklg...
|9
|2294
|279
Case Study of Kirralg...
|11
|2564
|94
The Traits That Will Help You Thrive as a Counselorlg...
|8
|1709
|18
Counseling Skills - Assignmentlg...
|13
|3364
|139
Communication in Healthcarelg...
|9
|2191
|78