Personal and Interpersonal Communication Skills

Running head: PERSONAL AND INTERPERSONAL COMMUNICATION SKILLS
Personal and Interpersonal Communication Skills
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1PERSONAL AND INTERPERSONAL COMMUNICATION SKILLS
Table of Contents
Introduction....................................................................................................................2
Discussion......................................................................................................................2
Effect of Communication in Workplace.....................................................................2
The Personal Skills for Communication....................................................................3
The Interpersonal Aspects of Communication...........................................................4
Communicating to Persuade and Influence................................................................5
Conclusion......................................................................................................................6
References......................................................................................................................8

2PERSONAL AND INTERPERSONAL COMMUNICATION SKILLS
Introduction
Communication is the medium through which a person or group conveys the message
to another person or group, making it an essential and integral part of every field of daily life.
In the context of business organisations, communication is even more crucial as the
development of the organisation depends on it. An effective communication enables the
management to perform basic organisational functions, such as organise, control, motivate
and plan without any confusion. Thereafter, it can be said that effective communication in a
workplace is a significant ingredient to align the efforts of the employees towards the
achievement of organisational goal. In spite of all the benefits that effective communication
offer, communication problems are common occurrences and are described as the chief
problem in most of the organisations. Hence, it is important that the managers thoroughly
comprehends the significance of effective communication in the workplace, and make it a
priority of them to practice it. This report intends to discuss the role of communication and
how the the personal and interpersonal aspects of communication can benefit the
organisations.
Discussion
Effect of Communication in Workplace
Communication can be considered as the foundation of business and its every aspects.
The effects of the communication in an organisation can be multidimensional. Effective
communication between the leadership and the employees can have a motivational effect on
the employees. Proper communication also gives the employees clarity in the job
requirements and responsibilities (Powless and Schafer 2016). In this way, they can improve
their performances and increase the productivity. The decision making process become