Organizational Communication Research Paper 2022

Running head: ORGANIZATIONAL COMMUNICATION
ORGANIZATIONAL COMMUNICATION
Name of Student
Name of the University
Author Note

ORGANIZATIONAL COMMUNICATION1
Table of Contents
Introduction..........................................................................................................................2
Discussion............................................................................................................................3
Issues presently faced by the company due to Corona Virus..........................................3
Communication theories that will be used for convincing the employees of the
organization.................................................................................................................................4
Concept of organizational communication..................................................................4
Significance of organizational communication...........................................................5
Identification of the probable areas of negotiation in the case....................................5
Identification of the suitable theory and application of the same................................7
Conclusion...........................................................................................................................8
References............................................................................................................................8

ORGANIZATIONAL COMMUNICATION2
Introduction
Organizational communication includes the communication process used within an
organization. It encompasses all communication forms that can help the organization in
connecting in a better way with their employees as well as other stakeholders of the company.
Therefore the organizational communication includes both formal and informal communication
channels for the flow of information within the organization (Bean and Rice 2019). There are
basically four main types of communication within an organization such as oral or written,
directional communication, internal or external communication and formal or informal
communication. Effective communication is necessary within the organization as it leads to
better relationship between the employees, the top management and the external stakeholders of
the company. The organizational climate and culture also define the type of communication used
within the organization (Buenviaje et al. 2016). Moreover organizational communication needs
to be both ways that is the top management should be able to create such an environment
wherein the employees should be allowed to communicate openly about any issues that is being
faced by them. The company selected for the purpose of this study is Luxury Lodges of
Australia. The main aim of the paper is to identify such communication theories that can help in
convincing the employees for accepting top management decision. The paper will therefore
discuss about the issues that organization is presently facing due to corona virus and the
communication theories that can be used for the purpose of persuading the employees within the
organization.

ORGANIZATIONAL COMMUNICATION3
Discussion
Issues presently faced by the company due to Corona Virus
Due to the sudden breakout of Corona virus globally, all businesses have been facing
serious issues due to lack of customers purchase intentions. And one of the major industry that is
bring affected badly by such spread out of diseases includes the hospitality industry that includes
all travel and tourism company and also resorts. Due to the sudden breakout of corona virus the
government of all the countries have decided to cancel all forms of transportation to prohibit
people’s entry and exit from a country as the Corona virus is a pandemic disease (Chhaya et al.
2017). Therefore the hospitality industry is suffering from millions of losses and their now their
only aim is to exist in the market. The organization that has been selected for this assignment is
going through some major tough time due to this spread-out of corona virus and the company has
decided to cut down all its additional expenses in order to at least earn some amount of normal
profit with which it can exist in the market. However the company decided to implement its
decision as soon as possible and as a result it failed to communicate its decision of cutting down
some major expenses to its employees. The company has decided to cut down its expenses by
curtailing the use of the company’s shuttle (Downing 2019). The company shuttle used to
operate every day from the resort to the nearest town which took almost half an hour. The
management has now decided to reduce the use of shuttle to only two times a week.
Moreover the company has decided to also cut down the mess expenditure into half
thereby reducing options of meal available in the staff dinner table. Although these decisions
have been disliked and resisted by the employees of the company the top management does not
have any intentions is changing its decision. Some of the major issues that the organization is
facing presently includes- a sense of dissatisfaction among the employees of the organisation,