Communicational Issues In Multicultural Company

Running head: COMMUNICATIONAL ISSUES IN MULTICULTURAL COMPANY 1
Communicational Issues in Multicultural Company
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COMMUNICATIONAL ISSUES IN MULTICULTURAL COMPANY 2
Table of Contents
1.0 Introduction................................................................................................................................3
2.0 Organizational communication issues in multicultural company..............................................3
3.0 Preventive solutions to address the organizational communication issues by the organization
and external communication training providers..............................................................................7
4.0 Conclusion.................................................................................................................................9
5.0 References................................................................................................................................11

COMMUNICATIONAL ISSUES IN MULTICULTURAL COMPANY 3
1.0 Introduction
Organizational communication is considered to be an important factor that helps in
driving the quality of work in the workplace, maintains the productivity of the employees, and
builds loyalty and good relationship among the employees within the workplace. Organizational
communication can result in bringing various kinds of challenges and barriers for the
organization when the stakeholders of different cultures participate in the same business project.
People working in the multicultural organization have to face a huge communication gap
because of their dissimilar cultural backgrounds and method of communication is also different.
This report is going to concentrate on the issues of organizational communication where
the stakeholders are from different cultural backgrounds. Then, the report discusses the
preventive solutions to address the organizational communication issues by the organization and
external communication training providers. Finally, the report ends with a conclusion.
2.0 Organizational communication issues in a multicultural company
Organizational communication is regarded as the transferring of work-related information
from one part of the organization to another part for carrying out the business in an effective
manner (Lauring and Klitmøller 2017). Now a multicultural workplace can face a language
barrier issue and several kinds of culture-oriented issues within the employees. Currently, it can
be seen that most of the organizations are hiring people coming from various cultural
backgrounds and they are handling international clients as well. This kind of multicultural
interaction can result in fostering new business ideas and decision making can also be enhanced

COMMUNICATIONAL ISSUES IN MULTICULTURAL COMPANY 4
within these organizations. But on the other hand, having effective communication with the
people of various cultures can be very much difficult and it creates a barrier.
According to the research it has been found that any kind of ineffective communication
within a multicultural organization can result in anxiety, creates confusion within the employees,
and reduces morale and which in turn leads to a lack of teamwork (Abdulai, Ibrahim and
Mohammed 2017). The lists of issues that are associated with organizational communication in a
multicultural organization are as follows:
1. Creation of communicational barriers due to the difference in cultural
backgrounds: This kind of issue generally occurs when the employees work in a
multicultural organization or when the company is trying to perform business
operations with the stakeholders belonging to different cultures. The
communicational gap normally arises due to the dissimilarity in beliefs, values,
and cultures of the employees and clients involved in any multicultural
organization. The cultural norms are different for people of different cultures ad
which in turn results in the occurrence of business conflicts that leads to the
failure of projects. According to Western culture, the employees and clients of
Western countries are too much friendly during any business deals. While in the
case of Asian countries it can be seen that the employees are much professional
and perform any kind of business deals in a direct and professional manner (Yeo
and Pang 2017). Thus, it can be seen that there is a great difference in the way of
communication and which further creates business conflicts.
2. Stereotyping: Organizational stereotyping is considered to be differentiating a
group of people and showing them down within the organization based on their