503IT SC-EL Communications & Collaboration Skills Portfolio CUC

This portfolio demonstrates an individual's skills in communication and collaboration, essential for professional success. It covers employability skills such as leadership, decision-making, communication, teamwork, reporting, conflict resolution, digital skills, and coaching/mentoring abilities, highlighting their importance for an HR manager role. The portfolio also emphasizes professional skills and aspects, including a positive attitude, adherence to a code of conduct, public speaking, openness to learning, innovation, and self-motivation. Furthermore, it explores crucial communication and research skills, detailing the significance of both verbal and written communication, as well as research capabilities for staying updated with market trends and effectively managing employees. This assignment is available on Desklib, where students can access a variety of study resources, including past papers and solved assignments.

Communications &
Collaboration

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
Employability skills....................................................................................................................3
Professional skills and aspects....................................................................................................5
Communication and research skills............................................................................................6
CONCLUSION ...............................................................................................................................7
REFERNCES:..................................................................................................................................8
Books and Journals:....................................................................................................................8
Online..........................................................................................................................................8

INTRODUCTION
Communication and collaboration plays a vital role in life of an individual. It is necessary
to build good network as that helps at each and every point of life. It is necessary for an
individual to know about the skills that are required by them in order to get a job (Di and et.al.,
2019). The employability skills play a vital role in the life of a person. After getting a job there is
need to follow the norms of professionalism so as to work smoothly. In this report there is
discussion related to various skills that are required to get a job Human Resource Manager in an
organisation. The various employability skills, professional skills as well as communication and
research skills so as to work effectively.
MAIN BODY
Employability skills
It can be defined transferable skills that are required by an individual to get a goof job.
These skills are other than the technical skills and the subject knowledge. These skills are
required and developed by the students at the time they are studying so that they can work
effectively in the job (Teng and et.al., 2019). All these skills makes the student employment
ready and they are able to clear the interview effectively. In relation to HR manager these skills
play a vital role. They have to manage all the employees of the organisation and solve the
conflicts among the. There is need various employability skills and they are discussed below:
Leadership Skills: Leadership can be defined as ability to lead the team. The HR
manager has to work in such a manner that they are able to lead the employees. They must have
leadership skills so that all the employees follow the direction given by them (Chen, and Rybak,
2017). All the important aspects such as rules and regulations are also told by the HR manager so
they must be able to provide them guidance.
Decision making skills: There are various situations where an individual has to take
decision. It is important to note that an individual must have effective decision making skills in
order to take wise decision. In regard to HR manager, the individual has to recruit the employees
and select the best among them. It needs effective decision making skills. It helps to hire the
talented employees that are able to work in an effective manner.
Communication skills: There is need of good communication skills, as HR manager is
link between the organisation and the employees. So by interacting with both the parties and

creating a link among them is necessary. The HR manager has to recruit the employees for the
organisation and that can be done having good interacting skills (Mărginean and et.al., 2017).
They have to provide training and that also need fluent English and good ways of
communication. All this helps them to train the employees in an effective manner.
Team working skills: Each and every person who wants to work in the corporate world
needs team working skills. It is analysed that HR manager has to work in team and have to
motivate the employees to work together. It is necessary to help all the staff members to work
with each other with collaboration and cooperation. It helps the organisation to achieve the goals
and objectives effectively. With the help of managing the work in teach the employees work
effectively and will get advantage of synergy. It is necessary for HR to have ability to work
effectively in team and promote the same.
Reporting skills: The HR of an organisation has to keep track on the work done by the
employees. At the same time it is analysed that they have to keep report of the performance of all
the employees. There is need of proper reporting skills so that the real position of the employees
is in front of the company (Garrido and et.al., 2017). It is seen that by formulating the report they
are able to note each and every important aspect of employees.
Conflict solving skills: It is seen that various problems arise in the organisation. They
may be among the employees. The HR manager must have ability to solve the conflict among
the employees and take a wise decision. Bit is important to know the problem and analyse the
situation effectively before taking a decision. The HR manager must take wise judgement that
resolves the conflict. It is one of the important skill that is required by HR manager.
Digital Skills: Nowadays the organisation are using latest technology in order to compete
the work smoothly. It is seen that the knowledge of computed and skills to use latest software in
an appropriate manner (Djumalieva and Sleeman, 2018). They are able to work by using latest
technology and keep record of all things in an appropriate manner.
Coaching and mentoring ability: There are various employees that need guidance. It is
seen that HR manager of an organisation plays a critical role and provide them mentoring. They
discuss the issue with the HR and also if they are unable to manage in the working environment.
The HR manager help them by providing right mentorship and guidance.

This skills is also required while giving training to the employees. At that time also the
employees need coaching and mentoring. The skill of the HR helps the employees to learn
effectively and perform the signed task in an appropriate manner.
All these are the employability skills that must be present in a HR manager. It is
necessary to have all these skills so as to get a good job. The recruiters need all these sill and also
check them while hiring an employees. An individual must keep track on these skills and make
actions in order to enhance these skills. As the world is so competitive the individuals must know
all these skills and then work to achieve the goals and objectives. The person should gave
themselves ranking and then work to enhance those skills. All these skills are important and
necessary to get a good job.
Professional skills and aspects
It is necessary to have professionalism while doing job. There are some code of conducts
that are important part of every organisation. The individual must have ability to use the codes
and work according to them (Jiang and Gong, 2019). It is seen that there is need of various skills
in order to achieve all the goals and activities in an effective manner. The various skills are as
follows:
Positive attitude: There is need of positive attitude that helps an individual to complete
the work effectively. There are various complexities in the organisation. With the help of
positive attitude a person is able to deal with all the situation. It helps to improve others helps to
collaborate effectively and work effectively to enhance job satisfaction. It is seen that there is
need of positive attitude to work in a professional manner.
Follow Code of Conduct: There are various aspects such as attire and communication
skills, active listening so that there is good working environment in the office. It seen that by
following all the code the company is able to manage the employees (Anand, 2019). The
employees follow the HR so, it is important that the HR is punctual, flexible as well as follows
all the code of conduct.
Public Speaking: It is necessary to have ability to speak in public. As the level of
confidence is essential and helps to complete the assigned work on time. It is important for HR
manager to have good public speaking sills. As all the employees learn from them and follow the
orders given by HR manager. They have to lead the organisation and to guide the employees. HR

of the organisation participates and leads various meetings and discussions where they require
good public speaking skills.
Openness to learning: Professionalism also lies in ability of learning new things. When a
person is ready to learn then its good for the organisation. It is important to note that HR must be
ready to learn and also should get motivation by learning new things. This is helpful for the
organisation to have a HR who is ready to grab more knowledge (Abouzeid and et.al., 2021).
Such a person is adoptable to changes and implement them in an effective manner.
Innovative: It is also necessary skill that helps a person to innovate and work effectively.
It is necessary to note that invitation ability is rear. There are situations of problem that arise but
there is need of innovating skills so that they are able to change the problematic situation for the
benefit of company.
Self motivated: It is important to have ability to be self motivation. To bring
professionalism in the organisation the employees must get motivation fro inside. It will help
them to follow all the norms and work in an effective manner with help of proper motivation
(Zhang and et.al., 2018). The company will also be benefited if they will get an environment
where the employees are self motivated and work with professionalism.
The company that is able to take care about the professionalism generally takes
advantage over the competitors. It is seen that there are some skills and ability that help the
employees to work with professionalism. These skills must be part of portfolio of the employees
so that they are able to work effectively. Above is discussion related to the skills and abilities
that are helpful for them to accomplish the goals and objectives effectively.
Communication and research skills
There are some skills that play a vital role ion the life of a person. No matter what they do
but they need these skills. A person must include these skills in the portfolio to make it strong.
The discussion related to same is as follows:
Communication skills: There is need of effective communication skills so as to form
good relations. There are two types of communication verbal and written. The HR manager has
to interact with the employees with the help of verbal communication. It is necessary to have
build relations and communicate effectively. The HR manager must be good and understand the
employees by communicating with them (Nawshin, 2019). At the same time to provide training
there is need of good communication skills. At the other side written skills are also important to

share the important information. It is seen that to write emails and notices there is need good
written skills that help to make the message understandable for all (The most important HR skills
and how to master them, 2021). It is important for HR manager to have effective communication
so as to work effectively and build network.
Research skills: Research skills play a vital role to in the life of a person. There is need
to know about the trends going in the market and analyse the situation. It is seen that with the
help of good and effective research skills HR manger is able to know about the updates in
technology and the ways of implementing change in the organisation. The carry on research
related to employees and identify their nature and need in the organisation (Chinnappa and
Karunakaran, 2021). It is seen that to complete the assignments and projects there is need of
effective research skills. It will help the HR to find the best employees and provide them
effective training so as to enhance their skills.
CONCLUSION
It is analysed that each and every person must make strong portfolio is order to get a job.
Employability skills are important for an individual so that they are able to get a good job. There
is need of professionalism to be followed by an organisation so that the organisation is able to
work effectively. There is need of some skills that will help a person to follow the nor,ms of
professionalism. There is discussion related to research and communication skills that makes the
portfolio of an employee strong.

REFERNCES:
Books and Journals:
Abouzeid and et.al., 2021. Influence of Personality Traits and Learning Styles on Undergraduate
Medical Students’ Academic Achievement. Advances in Medical Education and
Practice, 12, p.769.
Anand, R., 2019. Corporate Governance: Role of HR. NHRD Network Journal, 12(4), pp.301-
310.
Chen, M.W. and Rybak, C., 2017. Group leadership skills: Interpersonal process in group
counseling and therapy. SAGE Publications.
Chinnappa, T.B. and Karunakaran, N., 2021. Global hr skills and competencies. Journal of
Management Research and Analysis, 8(2), pp.75-77.
Di and et.al., 2019. Employability skills for future marketing professionals. European
management journal, 37(3), pp.251-258.
Djumalieva, J. and Sleeman, C., 2018. Which digital skills do you really need. London: Nesta
Available from: https://www. nesta. org. uk/report/which-digital-skills-do-you-really-
need.
Garrido and et.al., 2017. Language and motor skills in siblings of children with autism spectrum
disorder: A meta‐analytic review. Autism Research, 10(11), pp.1737-1750.
Jiang, Z. and Gong, X., 2019. The research on humanresource development of tencent—The HR
three pillar model. Journal of Human Resource and Sustainability Studies, 7(3), pp.462-
474.
Mărginean and et.al., 2017. Communication skills in pediatrics–the relationship between
pediatrician and child. Medicine, 96(43).
Nawshin, N., 2019. HR activities in developing employee productivity & organizational process.
Teng and et.al., 2019. Graduate readiness for the employment market of the 4th industrial
revolution: The development of soft employability skills. Education+ Training.
Zhang and et.al., 2018. How perceived empowerment HR practices influence work engagement
in social enterprises–a moderated mediation model. The International Journal of Human
Resource Management, 29(20), pp.2971-2999.

Online
The most important HR skills and how to master them, 2021. [Online] Available through:
<https://resources.workable.com/stories-and-insights/most-important-hr-skills>