Communication and Collaborative Working

This report discusses the importance of communication and collaboration skills, and how they can be enhanced and improved. It also provides an overview of Belbin's team roles.

COMMUNICATION AND
COLLABORATIVE
WORKING

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY .................................................................................................................................3
Using Gibbs reflective cycle, write reflection on communication and collaboration skills and
how these can be enhanced and improved .................................................................................3
Belbin's team role ......................................................................................................................6
CONCLUSION...............................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Communication and collaboration are the interpersonal skills required to interact with
different individuals, it consist of message that one wants to communicate to the other person.
Developing communication and collaboration skills are essential as it gives a better
understanding of different one' expression. It is essential to express one' emotion to other in
order to build relationship and develop trust to better understanding. This report covers
importance of communication and collaborative skills, different skills that have to be improved,
overview of Belbin's team roles (Bartges, 2012).
MAIN BODY
Using Gibbs reflective cycle, write reflection on communication and collaboration skills and
how these can be enhanced and improved
Communication is defined by the exchange of information from on individual to other
(Cheeseman, 2012). It is an crucial element to create better understandings between individuals.
Whereas collaboration is defined by the exchange of information of things between different
individuals, collaboration and communication goes hand in hand where collaboration is passing
on or exchanging the information or things but collaboration cannot be possible without
communication. In my course on communications and collaboration I have learnt how
effectively communicate the information and the importance of communication in real life
situation. I was working as an intern in an organisation which helped me to acquire
communication, team development and professional skills. Gibbs reflective cycle coined by
Graham Gibbs in 1988. Gibbs reflective cycle defines the objectives of learning from different
experiences. Using Gibbs reflective cycle, the learning outcomes of communication and
collaborative skills in my course are discussed below:
Description: In the three week of course on communication and collaboratives skills in learn
different communication patterns, team development, professional skills development. During
the course, we were divided into group where each groups were assigned different projects and
task with a given deadline. The project assigned was emphasised over three aspects, these reflect
on key skills, these aspects were communication pattern, understanding team development,
professional development skills. The first learning outcomes of revolved around the pattern of
communication. Communication pattern is defined by the structure of flow of information from

one person to other. In order to communicate there are different types of communication pattern
that is been followed these includes wheel, chain, circle, network. The flow of commination
followed within my team members and leaders were network communication. Network
communication is the structure of communication which involves the flow of information in
networked or non systematic whee team members can communicate randomly to different
individuals. The second learning outcome of the course revolved around the understanding team
development where we were taught the importance of team development that how it helps to
achieve organisational objectives. Team development is crucial for coordinates individual efforts
to achieve group goals. The third learning outcome it learnt in the course included professional
skills development which is defined by the enhancing technical skills and competency required
for performing a job (Connor and Irizarry, 2015). Skill development is crucial for achieving both
personal and organisational skills.
Feelings: Communication and collaboration skills has helped me to communicate and interact
with different individuals. It helped me to build a strong relationship with my team members.
We were taught about the importance of team development and management that how it helps to
develop coordination and cooperation in the team. I also learnt how to develop professional
skills, it has helped me to be competent and improved my technical skills. Professional skills
development will helps to me achieve my future career growth and met financial stability.
Evaluation: due to effective communication I am able to interact with the team leaders about
the project objectives and goals. Interaction with my team member has enabled me to achieve
team spirit. It has helped me to build trust among the team member which helps to effectively
communicate each team member. Communication has improved my interpersonal skills which
majorly contributes in development of my professional skills (Conrad and Newberry, 2012).
Analysis: the major benefit of communication with in the teams has lead me to resolve the
issues and conflicts between team member and coordination between in the team members. I
have also learnt to become a good listener by addressing to project objectives and every team
members issues. We were assigned different project to each team. I was the team leader of my
teams. As a team leaders I analysed that team member were busy completing and looking for
personal growth rather than group goals. I took a group seminar in which I addressed these
group issues, in order to take corrective measures I effectively communicated my team members
stating the group objectives, and how that we can coordinates group efforts and achieve the

efficiency of work. With the completion of the project, I was able to develop my professional
skills by project knowledge and experience, improved my communication skills (Manthey,
2012).
Conclusion: This project has helped me to develop skills and knowledge which will helps to
improve my interpersonal skills. By the end of the project I am able to develop my
communication skills which has helped to be competent in different job roles. I am now able to
communicate the skills and knowledge I posses which helps me in my professional life to
accomplish my career growth. With good commination skills I have got a job position in an
renowned organisation, where I am the manger. As a manger I able to communicate
organisational objectives to employees and influence them to work effectively. Team
development has helped me to effectively delegate organisational job and coordinate efforts to
achieve group goals (Murphy, 2014).
Action plan
Skills I would like to
acquire
What measures do I
need to implement
Resources
required to
acquire the
skill
Time
duration
Date of
accomplish
ment
Communication I need to develop my
communication skills,
for improving I have
interact with different
individuals my
communication
skills , I need to read
books to have
command over my
languages.
Books,
magazines
2 months 21/05/21
Professional skills I need to improve my
professional skills
relating to my real m
Work
experience,
books
3 months 20/06/21

of pursued education.
I will read books and
take job opportunities,
working in the
specific job position
will helps me to
acquire job
experience and
enhance my
professional skills.
Team development Team development is
an important aspects.
In order develop team
spirit I need to
interact with my team
members and conduct
seminar to ensure
smooth flow of
communication and
coordinate team
efforts to achieve
career growth. In my
project course, I need
to promote group
communication to
develop
understanding and
cooperation within the
team.
Seminars,
workshops,
group
discussion.
1 month 18/04/21

Belbin's team role
Belbin's team role
Belbin's team role defines individual behaviour in order to achieve group objectives (Notari,
Baumgartner and Herzog, 2014). It helps promoting communication and coordination within the
team member which helps to achieve group goals, it defines that how individual efforts can be
accumulated to achieve productivity and efficiency. As a team leader of my team, I will apply
Belbin's team role to achieve project objectives.
Resource investigator: Being a team leader, I will ensure that there are adequate resources to
meet group goals and team objectives.
Teamwork: Teamwork is an important tools which will helps t coordinate individual efforts
into group targets. As a team leaders I will communicate and interact with each team members. I
will take concerns to individuals so that all that team member feels comfortable and develop a
team relationship in the team.
Coordinator : Coordinating different group activities is an important aspects to achieve group
targets. An a leader I will promote teamwork and ensure that each individual work and delegate
the objectives effectively.
Plant: I will plant innovative strategies, and policies to motivate and encourage team members
to achieving group goals. I will conduct proper training programmes so to achieve work
efficiencies (O'Rourke and et.al., 2013).
Monitoring: Monitoring is an important tool that will helps to evaluate the effectiveness of
work efficiencies.
Specialist: delegating work to the team members who are highs experienced will helps to
develop quality work and specialisation.
Shaper: It involves ensuring drives that continuously shapes group direction so that the team
does not focus of work .
Implementer: As a team leader, I implement strategic plans and policies for carrying group
objectives.
Complete finisher: The most important element and role as a team leader is to ensure that work
is been completed and achieved with the standard set. It involves implementing corrective
measures or the identified measures so to achieve objectives.

CONCLUSION
Communication and collaborative skills are the important tools for achieving personal
development and career growth. Communication skills helps to interact and convey the
information to one person to other. It is also helpful for engaging with different individual in a
team. It helps to convey objectives to individuals to accomplish group objectives. It helps to
develop the clarity of work and encourage trust and build understanding relationship between
different individuals.

REFERENCES
Books and journals
Bartges, M., 2012. Pairing students in clinical assignments to develop collaboration and
communication skills. Nurse educator. 37(1). pp.17-22.
Cheeseman, S. E., 2012. Communication and collaboration technologies. Neonatal
Network. 31(2). pp.115-120.
Connor, A. and Irizarry, A., 2015. Discussing design: improving communication and
collaboration through critique. " O'Reilly Media, Inc.".
Conrad, D. and Newberry, R., 2012. Identification and instruction of important business
communication skills for graduate business education. Journal of Education for Business. 87(2).
pp.112-120.
Manthey, M., 2012. Foundations of interprofessional communication and collaboration. Creative
nursing. 18(2). pp.64-67.
Murphy, M., 2014. Skills for effective business communication: efficiency, collaboration, and
success.
Notari, M., Baumgartner, A. and Herzog, W., 2014. Social skills as predictors of
communication, performance and quality of collaboration in project‐based learning. Journal of
Computer Assisted Learning. 30(2). pp.132-147.
O'Rourke, M.,and et.al., 2013. Enhancing communication & collaboration in interdisciplinary
research. sage publications.