Sinopec Company is a service-oriented organization that comprehends the core requirements of consumers and raises the switching cost for them. The company manages the threat of substitute products or services by establishing effective supply chains with multiple providers, designing products using diverse materials, and expanding dedicated providers whose business is based on the firm. Furthermore, Sinopec faces issues such as government forces, investment concerns, safety standards, and must maintain a high level of performance to attract investment. To resolve these issues, recommendations include maintaining strategic distance from ideal targets, engaging employees in planning, using look-ahead data for decision-making, and focusing on customer requirements and pricing. The company should also analyze the Porter Five Forces model and PESTLE analysis to evaluate the effects of external factors on its business environment.