Comparison of CSR Report

Running head: COMPARISION OF CSR REPORT
COMPARISION OF CSR REPORT
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COMPARISION OF CSR REPORT
Introduction
Corporate Social responsibility (CSR) is the way in which a particular business
organization operates in an ethical and sustainable manner and deals with the environmental
and social impacts responsible. It is very essential that a business organization operates in a
way that demonstrates social responsibility; it needs to take into account the social and
environmental issues. The consumers today actively seeks products and services from the
companies that are increasingly aware of the importance of social responsible and they seek
the products and services from the business organizations that operates its business activities
in a most ethical way possible (Asseembly, 2015). Therefore, it is evident that business
organizations must take interest in the social and environmental issues as it impacts there
profit margin. This enables the company to attract customers who share the same values
which in turns makes the business operate in a sustainable manner. This assignment identifies
and describes the core business activities and countries of two selected companies that are
Coles, and Common Wealth Bank. It compares the two companies in terms of the issues
dealt. It analysis and compares the values and approaches to business sustainability and
compares the CSR report of two companies.
Discussion
Comparison of two companies
Cole’s supermarket Australia Pty Ltd. is a supermarket based in Australia. It offers
wide range of products and services including grocery, electronics, gift cares, and other
poultry items. The company was founded in the year 1914. Coles Supermarket strives to offer
real value to their customers by offering its products at a reduced price and improves the
quality of its products and services by offering fresh products and delivering an easier and by

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COMPARISION OF CSR REPORT
providing the customers a better shopping every day in a week (Bass, & Milosevic, 2018). It
builds a deeper long term relationship with its key stakeholders while having caring and
passionate team members. Coles operates throughout Australia including various re-branded
BI-LO supermarkets. The company has over 100,000 employees with its rival Woolworths, it
accounts for more than 80% of the Australian market (Visser, 2016). The company claims to
support other Australian business by offering q1uality products to their customers. It provides
ethically sourced food products to its customers. On the other hand Commonwealth Bank
Australia is known as the Australia’s leading provider of integrated financial services, it is
associated with the business activities which provided financial support to its customers
including retail premium, business and institutional banking. It carries out its business
activities mainly in Australia. Further, it provides additional business and institutional
banking, provides funds management, superannuation insurance and other investments.
Commonwealth Bank Australia ensures its customers to become a better and more customer
focused bank. It continues to focus on delivering plan and maintain to become a simpler and
better bank of their customers (Spence, 2016). They are determined in keeping their business
activities and their progress transparent. In the last year there were reports outlining the
shortcomings in governance, culture and accountability of the company. However, it has
implemented a remedial action plan and they ensure to improve their risk management
capability and deliver better service for its customers. The company is determines in
undertaking cultural change and takes a sustained focus on their customers. Commonwealth
Bank Australia has an approach towards measureable goals, has clean responsibilities, and
accountability. It continuously reviews its business activities to ensure that they are on their
tract (Maas & Reniers, 2014). The company plans to improve management of non financial
risks and improve their level of execution of their plan.