Understanding Finance and Mortgage Broking Process

Complex Lending
Skills Signoff

Skills Assessment
TASK 1
Broker (Candidate): Hello sir/ ma’am, I am here to describe you about the concepts related to
finance and mortgage so that you can take your decision in proper manner. First I would like to
explain about finance and mortgage broking process which we need to follow i.e. initially we
need to fill mortgage broking forms and other related documents then we need to conduct
assessment and research of finance options. After that I will show you finance options so that
accordingly you will prepare the loan applications. Then loan application will be access and
process so that final settlement of loan application will be done. After that I would like to tell
you how I can help such as provide you advisory services, provide margin, help in broking other
securities and buy and selling of shares as these are my role. Along with this I like to tell that our
organization provide high quality services related to finance and mortgage and we have numbers
of happy customers We also have proper system to guide you as well as resolve your complain
or queries as we have online chat option by 24*7 as well as call option through which we try to
solve queries and provide guidance.
Client (Observer): Can you provide assessment through the video call, if possible?
What all documents I need to arrange for start finance and mortgage broking procedure?
Third Party Observer (mandatory) Comments: ✓ According to the third party broker provide
good understanding as well as skills in the communication with observer. Along with this they also
explain and evaluate process for broking as well as complaints in proper way and observer also
seems comfortable with the broker which leads to services process ahead.
TASK 2
Broker (Candidate): In order to continue our broking process I need to determine tour financial
situation so that I can determine that your financial and mortgage brokerage can be possible or
not. For this I need to know your income on the yearly basis as well as I also need to evaluate
your cash flow. This is so because through that I able to understand your assets, income,
liabilities or expenses properly which help me in taking proper decision accordingly. The main