Comprehensive Health Care: A Case Study of Bupa Aged Care in Australia

Comprehensive Health
Care

Introduction
•Highly competitive Aged Care
service industry
•Increasing older population
•Increasing number of potential
care receivers
•Case Study: Bupa Aged Care ,
Australia

Bupa Aged Care
•One of the leading private
residential aged care service
provider
•70 care homes across the nation
•More than 6700 residents
(Bupaagedcare.com.au 2016)
•Residential, respite and
specialised dementia care
services
•largest private insurance

Workshop
Interviewing
Managers
Conducting
Survey among
Aged residents
Acknowledgem
ent of the
organization