Exploring Internet Banking and Its Effect on Human Behavior

This report, authored by Henry Boateng, Abednego feehi okoe, Diyawu Rahman Adam, and Thomas Anning-Doeson, published in 2016, investigates the relationship between internet banking and human behavior. The research explores the use of internet banking, online customer services, and electronic banking through the lens of social cognitive theory. The main finding highlights the impact of internet banking on human behavior within the economy. The research draws on the work of Pudaruth, Juwaheer, Ramdin, Malhotra, Singh, Binioris, Giovanisn, and Polychronopoulos. The study also examines how technology adoption influences the social environment and individual beliefs, along with the impact of personal attributes and social situations on behavior. It concludes that trust plays a crucial role in fostering social relationships and shaping individual behavior, as per the social cognitive theory, which emphasizes the role of cognitive processes, perceptions, expectations, and beliefs in determining behavior.

Computers and
human behaviour

Table of Contents
TASK...............................................................................................................................................3
Author of the article....................................................................................................................3
when and where it was published................................................................................................3
Research question involved in the paper ....................................................................................3
main finding of the research .......................................................................................................3
who participated in the research..................................................................................................3
Aspects of environment mentioned in the article .......................................................................3
Aspects of behaviour which is observed.....................................................................................3
REFERENCES................................................................................................................................5

TASK
Author of the article
Henry Boateng, Abednego feehi okoe, Diyawu Rahman Adam, Thomas Anning-Doeson
are the author of this article.
when and where it was published
This article was published in 2016
Research question involved in the paper
 use of internet banking
 online customers services benefits
 electronic banking
 social cognitive theory
 Online banking
main finding of the research
Use of internet banking and human behaviour in the economy is the main finding of the
research.
who participated in the research
Pudaruth, juwaheer and Ramdin, malhotra, singh , binioris, Giovanisn and
polychronopoulos has participated in the research.
Aspects of environment mentioned in the article
As per the article it is analysed thar adoption of technology will help in the development
of social environment of the individual due to which development of believe will also take place.
personal attributes which can be physical attributes like overt behaviour, external environment
factors, internal cognitive, affective states. Social situation can also affect the behaviour of the
individual.
Aspects of behaviour which is observed.
Social cognitive theory has been used to analyse the behaviour of the individual as per
the this theory behaviour of the individual is dependent on the cognitive process. The
perceptions, expectations and beliefs defines the behaviour of the individual.
Individual factors involved in the article

As per the article trust can helps in building the social relationship which will also help
in developing the behaviour of the individual

REFERENCES
Online
Assessing the determinants of internet banking adoption intentions 2016 [Online] Available
through <https://www.sciencedirect.com/science/article/abs/pii/S0747563216306446>