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Concept of Global Outsourcing | Study

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Added on  2020-04-01

Concept of Global Outsourcing | Study

   Added on 2020-04-01

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Concept of Global Outsourcing | Study_1
Slide 1-2: Global Outsourcing includes IT outsourcing which involves contracting basic concepts such as intensive exchange of data, IP sharing and computer services from external suppiers (Bharadwaj & Chen, 2017). Global outsourcing therefore provides third party IT services to businesses and individuals. Among these is service delivery, software services and cloud computing (Ashri, Kotlarsky, Willcocks, 2015) . Companies outsource crucial management services in planning, business analysis and network servicing. Slide 3Advantages of ITO vary. In the 21st Century innovation has improved performance in many organizations because of1.Reduced costs2.External market access to expert IT services3.Enhanced efficiency4.Improved skills 5.Speedy business processes and project completion ( BPO benefits)Slide 4The reduced costs factor incudes cost effectiveness which highlighting some of its advantagesto the organization and individual. Companies hire external IT systems professionals for software installations and diagnostics. People download training material online for small business and office operations. This includes Microsoft Office, Accounting and Inventory software. Sharing work with an outside supplier is effective in cost management because it lowers management costs (Hammer, 2015). It includes operation costs like recruitment, training and office functions. Individuals also benefit from affordable computer services including software services. Slide 5Access to external markets reveals that individuals can tap into the global markets through ITO. These includes services that are unavailable or deficient in the local and regional environment ( Love & Hoper, 2015). Specialized agencies include, marketing, customer support, E-commerce, procurement and business management/expert support. Slide 6-7
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