This assignment focuses on exploring fundamental concepts within strategic management, utilizing frameworks such as Porter's Five Forces and PESTLE analysis to understand their application in the business world. It draws upon a range of scholarly sources to illustrate how businesses employ strategic approaches for success.
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Strategic Management
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TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 Company's overview..............................................................................................................1 TASK 1............................................................................................................................................2 Internal and external environment analysis............................................................................2 TASK 2............................................................................................................................................7 Competitive analysis of the company.....................................................................................7 TASK 3..........................................................................................................................................11 Recommendations for wider implication of strategic decisions...........................................11 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................14
INTRODUCTION In an organisation, the investors and management wants to undertake profitable decisions but they are sometimes at a loss of where to begin. This is where strategic management come in toroleandbenefitsthebusinessentity.Theconceptofstrategicmanagementinvolves formulation and implementation of major goals and initiatives framed by top management. This evaluation is based on consideration of resources and assessment of internal and external environment of the organisation (Crossan and et. al., 2011). It helps to provide overall direction to the enterprise and involves specifying organisation's objectives, plans and policies to be attained. An effective business enterprise is that which has initiated programs and services to ensure open communication, effective leadership and good management. Through this current report a management consultant conduct strategic analysis of eminent organisation Aldi Supermarket chain. He studies internal and external environment of the company to help in formulating strategies. Also, makes evaluation of its competitive position in wide global market. The management consultant then suggests recommendations for wider implication of such policies decisions on different areas of organisation (Hill and Jones 2009). The report considers several key concepts of strategic management that comprises goal setting, strategic analysis formation, its implementation and monitoring for the concerned business enterprise. Company's overview Aldi is a leading global supermarket chain and largest privately owned business entity in the world. It was founded by two brothers Karl and Theo Albrecht in 1946 headquartered in Essen, Germany. The company is providing its services across 18 countries and managing around 10,000 stores. It provides large scale products dealing in food, beverage and sanitary articles. The major operations of concerned corporation are in Europe, Australia and United States. Currently, Matthew Barnes acting as a CEO of one of the biggest private owned retail company. Taking in consideration the present scenario of the company it is believed that there are many scopes of its expansion in emerging markets like China and India. 1
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TASK 1 Internal and external environment analysis Business environment is considered as sum total of all internal and external factors that influence an organisation. It influences the performance, outcome and development of a business entity. Internal factor includes all those factors that have a direct impact on functioning of an organisation. On the contrary, external factor are those which influence business from outside ijn indirect manner. The management of an organisation focuses on detail study of both internal and external environment (Hitt, Ireland and Hoskisson, 2012). They undertake detail study of internal and external forces so that effective policies can be framed and implemented accordingly. Internal environment analysis InordertomakeinternalenvironmentanalysisofAldiSupermarketchainthe management consultant make use of value chain analysis. It is a useful tool to know how to create the greatest possible value for potential customers.The cited business organisation undertakes various operation to deliver valuable product and services in concerned market. Value chain analysis help to better understand the activities through which Aldi supermarket chain develops competitive advantage and creates shareholders value (Jeffs, 2008). The main objective of the retail company is to offer the clients a level of value that exceeds the cost of activities. Porter proposed a general purpose value chain that consists of examining all business operations and activities that are connected with concerned company. As mentioned earlier, value chain analysis focuses on systems that transforms input or raw material of company into output or finished goods. The process is divided in two basic parts that are described a follows: 2
Primary activities Firstly, it will evaluate primary activities of the company that directly relates to physical creation, maintenance, sale and support of product and services. It covers areas that are are directly concerned with producing and delivering of products. The detail analysis of these activities plays crucial role in determining production, packaging and distribution policies. The primary activities consist of following:Inbound logistics:It includes those activities that are related to receiving, storing, distributing inputs internally (Munro, 2009). Here, warehousing and storage are the key functions performed by store managers of Aldi supermarket chain. It requires a strong relationship with suppliers in order to have constant supply of raw materials or inputs.Operations:These include those activities that transforms or convert inputs into outputs. It includes operations conducted for production, research, packaging and distributing to potential customers. The production team of cited company make proper analysis of inventoriesavailabletoavailvariousservicestoupcomingcustomersintheir supermarket.Outbound logistics:Here, those operations are undertaken that result in availing finished goods and services to customers. Aldi avails variety of finished products like food items and beverages of different company's as its output (Hodgkinson and Healey, 2011). The 3 Illustration1: Porter's generic value chain (Source: Hill, Jones and Schilling, 2014)
supermarket has classified products in various sections and segments that are easy to access.Marketing and sales:Another element of primary activities is marketing and sales that are essential to make potential customers aware about services offered by the company. It helps to persuade clients to purchase commodities of cited organisation rather than its competitors. It requires effective marketing and communication techniques to attract targeted customers towards the supermarket services.Service:It refers to after sale services offered by Aldi retail company to its respective customers. It includes those activities that are associated with maintaining product performance after it has been purchased by clients. In case any damage occurs to the goods under warranty period the mentioned company take certain actions improve it (Swayne, Duncan and Ginter, 2012). Support activities Another factor of Porter value chain analysis is secondary activities that support in performing primary activities. All the elements of support activities are actively oinvolved in undertaking primary activities. Both of them go hand in hand that is when one process is followed it is assisted by another process elements. Following are the major factors of support activities:Procurement:According to this force, concern is led on acquiring resources needed to produce and distribute products (Thompson and Martin, 2010). The management of stated firm find suppliers that can avail raw materials while, vendors that can offer better and best price for commodities. Procurement can be simply refereed as process that led to purchase of raw materials at comparatively less price.Human resource management:It is known fact that human resources are essential factor to accomplish set organisational goals. The activities involved in its management are recruiting, training, motivating and retaining qualified mangers and employees. The supermarketfocusesonacquiringskilledandqualifiedworkforcethatdealstheir customer in effective manner.Technology development:Like every business enterprise Aldi also promotes adoption of advanced technologies for performing different operations (Wheelen and Hunger, 2011). As organisation is benefited by low cost and better output from advanced tools and 4
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equipments. These activities are also related to managing and processing information as well as protecting concerned enterprise knowledge base. Firm Infrastructure:This element of support activity includes functions that allow maintaining daily operations of cited company. The operations related to accounting, legal, administrative and general management are involved in it. It considers these basic functions essential for the company. External environment analysis There are wide range of major forces and trends that affect working of organisation due to external sources. This analysis entails level of threat and opportunities engrossed on an organisation (Deasy and et.al., 2012). It influences performance and productivity of both organisation and its resources. In order to properly evaluate external forces affecting an organisation are the management consultant will undertake PESTLE analysis. It consists of various factors that are symbolised by each letter in the acronym. Managers and strategy builders often undertake this analysis to better understand external organisation of a business entity. Illustration2: PESTLE analysis of Aldi (Source:Joardar, Kostova and Wu, 2014) The PESTLE framework of Aldi supermarket chain can be understood as follows: Political factors The first acronym of Pestle reflects political factors influencing working of the company. It determines degree of government intervention in various aspects of economy. Aldi is operating in developed countries where government intervention is comparatively less than compared to 5
other target market. There is political stability in the work environment that causes better execution of policies and plans framed by management of concerned company (Porter and Rivkin, 2012). The organisations like Aldi are able to respond to current and anticipated future legislation of the country in which operates and adjusting marketing policies accordingly. Economic factors The second acronym of Pestle analysis is economic factors that has significant role finance department of Aldi supermarket. It specifically relates to profitability of the company. It includes factors like economic factors, interest rates, disposable income, inflation and exchange rates. The management team of concerned firm keep crucial eye on taxation policy of the countries its operating in. due to increase in tax rate, the supermarket will be liable to pay more amount to the government. In order to meet this extra expense company will increase prices of its products (Sørensen, 2012). This ultimately increase price of products, reduces consumer purchasing power and minimizes profitability of the company. Social factors It is also known as socio-cultural factors that involve trends, beliefs, culture and attitudes of population. Aldi perform market operations in very large are, it is a global company. Every region has its own culture and trend that need to be considered essential while manufacturing products for them. They obtain consumer buying patterns, attitude and opinion by making proper analysis of market conditions. In addition, factors like population growth, health consciousness, career attitude and age distribution are also included in the process. Technological factors TheacronymTrepresentstechnologicaldevelopmenttakingplaceinthemarket. Recently, digitalisation of data and information has on one hand proved beneficial for the company while online shopping has become threat for the organisation (Teece, 2010). The managerial and administrative staffs is able to manage accounts in systematic manner along with better frequency. But evolution of online shopping concept has resulted in extensive competition among Aldi supermarket and its rivalries. Environmental factors Another essential element is environmental factor that represents ethical viewpoint of concerned business enterprise. It has become significant due to scarcity of raw materials, pollution targets, global warming and substantial development. These are certain issues hat need 6
complete concern from Aldi supermarket. In order to minimize harmful risk of environmental issues the company will adopt proper waste management techniques (Welford, 2013). Disposal of waste materials needs to be performed in safe and secured manner to reduce environmental risk. Legal factors The legislative changes take place from time to time and influences performance of the company.Itgenerallyincludesemploymentregulation,competitiveregulation,patent infringements, health and safety regulations.These rules and regulations will guide the organisations to conduct its operations in more effective manner. They need to maintain standards of advertising, product labelling and product safety (Morecroft, 2015). It will protect rights of various stakeholders of the company that play crucial role in decision making process of concerned company. The analysis of both internal and external factors has resulted in proper study of factors affecting productivity of the company. This will help management to frame effective stratergies for the company. TASK 2 Competitive analysis of the company The concept of competitive analysis is effective marketing tool that make proper assessment of strength and weaknesses of current and potential competitors. It is analysis that provides both an offensive and defensive strategy for Aldi to identify opportunities and threats. The two primary activities performed during competitive analysis are obtaining information about rivalries and using the information to predict competitive behaviour. The management team of Aldi should not only focus on its existing competitors in the market but to target potential rivalries. They should study and evaluate their respective competitor’s strategies so that they get better results out of it (Stacey, 2013). The company will make use of two models for systematic competitive analysis of the firm which are described below: Resource based view theory The strategic approach is wide and varied and resource based view is commonly cited strategic approach to attain competitive advantage. The theory firstly includes identifying the 7
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firm’s potential key resources and deriving strategy to apply them to create synergy. Through this theory the concerned supermarket organisation assess available amount of business strategic assets. The business entity needs to make optimum utilisation of all useful resources that must be helpful to determine its competitive advantage. RBV theory holds company assets as the primary input for overall strategic planning. There are different ways in which business strategy achieve competitive advantage through proper use of organisational resources (Breyfogle, 2010). Concept of resource based view highlights some insight of strategic resources and enables to generate above average profit for Aldi supermarket. Top executives of concerned retail firm carefully consider that what type of resources is at company's disposal. They also examine as to how the assets may equate operational value through strategic processes. The theory defines characteristics that make a competitive process sustainable to work in. These elements are discussed properly below to ensure strategic development of concerned business firm:Valuable:According to this factor, a resource must enable enterprise to employ a value creating strategy. This can be performed either by outperforming its competitors or by reducing its own weaknesses. The value factor needs to be determined by cost invested in the resources remain lower than the future rents demanded by value creating strategy. The transaction costs associated with the investment in the resource cannot be higher than the discounted future rents.Rare:Second element of VRIN concept implies that products and services offered by mentioned business entity must be rare in nature. It focuses on uniqueness of the product available in the market (Brooke, 2009). In a perfectly competitive strategic factor market of resources and the price of resource will be reflected of expected discounted future above average returns. Uniqueness and differentiation of services provided by Aldi plays crucial role in establishing its brand image in the market.Inimitable:Here, raw materials required to produce a commodity need to be controlled by a single firm. This can lead to competitive advantage situation in an industry. The substantial benefit of this element is that competitors are not able to duplicate the strategicassetperfectly.Theimportantunderlyingfactorofinimitablyiscausal ambiguity which occurs if the source from which a firm competitive advantage stems is 8
unknown. The uniqueness of commodities helps to create brand image for the compnay in concerned market. Non-substitutable:Lastly the element included to understand competitive advantage of organisation is to ensure non substitutable. The factor states that if a resource is rare, potentially value creating and imperfectly imitable it will be demanded more in the market (Carbone and Stoddard, 2011). Competitors are able to encounter concerned enterprise to counter firm's value creating strategy with a substitute. If rivalries are able to counter organisations value creating strategy with a substitute, prices are driven down to point that price equals the discounted future rents resulting in zero economic profits. Porter's five forces analysis It is a framework that analyses level of competition within an industry and business strategy development. Through this simple but effective tool management is able to understand both strength of current competitive position and upcoming expansion opportunities. Porter five forcedeterminescompany'scompetitiveenvironmentwhichaffectsprofitabilityofthe organisation. The bargaining power of buyers and suppliers affect small business enterprises' ability to increase prices and manage costs. There are different parameters on the basis of which competitive analysis is done for the firm (Eshun, 2009). The potential business entity makes detail analysis of its rivalries to ensure that it maintains and retain its position in the current market. Fiveforceanalysisassumesthattherearefiveimportantforcesthatdetermine competitive power of Aldi supermarket chain, which can be better understood from the following description: Illustration3: Porter's five force analysis (Source:Deasy and et.al., 2012.) 9
Threat of new entrants:Aldi is international supermarket chain and it operates in wide area of network. The entry of new firms in retail industry will result in gain of market share and will intensify rivalries. Every year several business firms enter into the global market although very few of them are able to resist in the market. Aldi is benefited by this fact and there it posses less risk from new entries. There is lack of accessSuppliers bargaining power:Suppliers are an essential componient for the busienss organisation to have contiuous flow of goods and services. Aldi has very few large suppliers and they play crucial role in availing continuous flow of products. Suppliers of Aldi have strong bargaining power that makes the business enterprise rely largely on suppliers (Kourdi, 2009).Buyers bargaining power:Customers are considered as end users of finished products manufactured by the company. Client satisfaction is one of the prime objective of concerned retail market. Alida posses moderate buyer bargaining power sa it already posses good amount of existing customers. They prefer to consume its products available in retail outlets.Threat of substitute goods:The substitute products are produced in different industry but critically satisfy customer needs and demands. Here, customer loyalty is essential factor to hold profitability of the company. Although, the mentioned business entity have great influence of substitute goods. It generally provides products related to food items and beverage that has large scope of development and diversification of substitute goods. Industrial rivalries:Aldi faces strong competition from few very eminent supermarket companies like Tesco, Morrison and Asda. Often condition like price war and intensive promotion attracts existing customers of Aldi to shift to theses mentioned supermarkets. These big enterprises are making huge investment in innovation and development of marketing tools and techniques that has led to threat for Aldi to retain its position in the market. TASK 3 Recommendations for wider implication of strategic decisions Alid is offering various products in Europe, USA and Australian market and planning to expand its horizon in Asian countries especially China and India. Although, it will face various 10
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issues related to legal regulations for the company (Bradley, 2016). One of the major issue faced by concerned company is excess involvement of political and legal factors while conducting its operations in mentioned targeted markets. The company has to go through lethargic and complex procedure to set up it supermarkets in concerned organisations. It slower down the mechanism of undertaking various business operations. Political involvement and rigidity among government officials has resulted in serious issues to be concerned. Apart from this, another drawback that hinders profitability of company is technological enhancement in the market. It has resulted in adoption of innovative and creative ideas of promoting products. Social networking sites and other digital options are available in market to promoteandhaveintensivemarketingpracticesforthecompany.Managementofthe organisation is required to undertake such operations that result in adoption of such technologies in Aldi work environment too (Hill, Jones and Schilling, 2014). Shopping through online platform is also major concern for the company to ensure that existing and new clients do not shift to these operations. It should avail attractive offers to the customers that result in retention of client5s in existing company. It will help to develop strong customer relation and will establish customer loyalty in favour of Aldi supermarket. Entering into an international market is an utmost challenging task where the firm has to duly andeffectivelyconsideritsvariousapproaches.Theabovecarriedanalysisishowever considered a wide contending strategy of Aldi where it mainly focusing upon attaining a leadership position in being a cost effective firm. Some other major strategies of Aldi are specified as its prominent approach of building differentiated goods and products. It duly gives it a competitive advantage as compared to its major other competitors like TESCO and Sainsburry, etc. However, the firm is duly facing certain issues in successfully leading into the world of expansion and thus needs an effectual strategic plan to begin with. This can be achieved by promptly transacting with the growth strategies of Aldi thereby considering the four major constituents of Ansoff matrix. It primarily inculcates the stage of market penetration which means to sell the product with much more consideration of opting for a better approach of promoting goods by together using a sustainable method of revising the ongoing strategies of pricing and other related constituents (Deasy and et.al., 2012). It also recommends the firm to route these operations into certain emerging markets of China and India with some similar effective action plans to get a better and prominent response by customers. 11
The second element includes product development which certifies Aldi to build some new products that duly matches the ongoing trends of their expanded market arena. It also provides an option of either altering their existing products to place it into its existent market or to introduce several new products and services into the new market place by duly understanding their varied needs and demand. Next is an active element of market development which is in regard to make huge expansion of Aldi's business activities into an external arena. With a reflective point of gaining more number of profits, it recognizes a need of making expansion into the major arenas of India where there is only 4-5% existence of supermarkets like Aldi. Therefore, it will be a most stable and secured approach for Aldi to promptly raise its shares and revenues by duly penetrating into the markets of India (Sørensen, 2012). Lastly, there is a leading factor of making an apt strategy for diversification of its product and services. It therefore suggests Aldi to create a sure-shot plan of targeting a new market with a new segmentation of customers with its most effective goods and services. However, it is a speculative approach to globally cater major number of service users but yet with a sure consent of raising the profitability of the firm. CONCLUSION Thepresentreportdeterminesroleofstrategicmanagementinaccomplishing organisational goals and objectives. Aldi is one of the leading supermarket organisation serving different types of products in its premises. The report undertakes study of internal and external environment to understand their influence over productivity of the firm.For internal factors study value chain analysis is conducted that concludes combination of primary and support activities result in attainment of desired results. While on other hand, external factors are studied through Pestle analysis of Aldi business environment.Further, to evaluate its competitive environment research based view theory and porter's five analysis is conducted. In the end, few recommendations are provided to improve its strategies for further growth and development. 12
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