Organisational Behaviour and Performance

Organisational
Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Impact of organisational culture, politics and power on individual, team behaviour and
performance............................................................................................................................1
P2 Theories of motivation......................................................................................................5
P3 Explain what makes an effective team as opposed to an ineffective team.......................7
P4 Concepts and philosophies of organisational behaviour ..................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
.......................................................................................................................................................11

INTRODUCTION
Organisation refers to a group of people who are worked in collaboration with dedication
to achieve common goal. While organisational behaviour defines as observation or response of
these people towards particular circumstances. Therefore, to improve and increase goodwill of a
company, it is essential for management to build effective organisational behaviour by
facilitating motivation (West and Lyubovnikova, 2013). The present assignment is based on the
concept that how management of a company can gain positive behaviour of its workers, by
establishing proper relationship among them. For this purpose, B&Q is taken which deals in
retail industry and offers a wide range of home improvement tools and gardening supplies for
renovations. It has more than 16,717 employees whose contribution aid in running business
successfully. In order to manage such a large workplace, its management is going to evaluate
how culture, power and politics have impacted on behaviour of staff members, to manage
workplace. Here, concept of different theories of motivation and leadership style are described to
get motivated workforce for providing effective services to customers of present organisation.
TASK 1
P1 Impact of organisational culture, politics and power on individual, team behaviour and
performance
Organisational behaviour defines a concept to understand the human behaviour towards
achievement of business goal. The behaviour of people at workplace is generally influenced by
environment in which they work, which is built on three main concepts as power, politics and
working culture (Ashkanasy and Humphrey, 2011). All these aspects if implement positively at
workplace then it helps in building better relationship in people and motivated them to give best
efforts for running business successfully. Therefore, in order to foster positive environment at
workplace, it is essential for every company to maintain culture of workplace effectively. In
context with B&Q Plc, it is headquartered in Hampshire, UK and founded in 1969. Currently, it
runs over 296 shops where more than 16,717 workers are working to provide effective services
to customers. Therefore, to manage such a workplace where generally conflicts occur between
workers due to different culture and background, management needs to evaluate factors that
helps in building positive relationship among them. It includes culture, power and politics that
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play important role in influencing performance of workers for achievement of common goal of
business as discussed below:-
Organisational Culture:
To understand how culture impact on organisational behaviour, management of B&Q Plc
has taken the model Charles Handy Culture which includes –
Power culture: Under this type culture, certain people at workplace has power to make
own decisions and influence other works to conduct operational activities effectively (Wagner
and et. al., 2012). So, if such people take initiatives of own power and force people to work as
per their guidance then it may discourage them adversely. So, prevalence of power culture may
hampered the performance of staff members of B&Q Plc both at individual and team-work.
Role culture: This culture establishes on enforcing the set of rules and regulations within
premises of a company, where every worker knows about own roles and responsibility for
achievement of business objectives. Therefore, implementing this type of culture aid B&Q Plc to
develop competence and skills of under each work at individual level. This would aid workers to
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