Understanding Conflict and Resolving Disagreements

Conflict

Contents
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
What is your understanding of conflict in this situation? Explain on the basis of definition of
conflict and analyse this conflict as you see it.............................................................................3
What are the interests of the parties?...........................................................................................3
What is a possible agenda? How does it relate to the interests of the parties?............................4
What options are available, and do they reflect the interests of the parties?...............................4
What strategies as mediator you can use to assist the parties?....................................................4
What would be a likely outcome for the parties that would satisfy their needs and why?..........5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Conflicts are defined as the activity of disagreement between two or more people who are
opposing each other opinions and principles. Basically, it is the clash of interests. It is the serious
disagreement as well as argument between people about something. In this report a case study
and relative answers are being covered.
TASK
What is your understanding of conflict in this situation? Explain on the basis of definition of
conflict and analyse this conflict as you see it.
Conflict of disagreement: Conflict of disagreement is in the case of Josh and Regina as
both are working within same organisation and both are not agreed upon each-other opinions. As
Josh offered as proposal to Regina and she refused to accept the proposal. Josh is the middle
managers of organisation so, he threatened to Regina to fire her from respective organisation as
well. Here, the conflict is raised between them because of disagreement.
As conflicts are determined as the serious disagreement between two or more people and groups
because of differences in their opinions and thinking that creates depression at work place. In the
case of Josh and Regina a disagreement is take place due to differences in their point of views
and thinking because of that Regina have to leave her job as well (Balcells, and Sullivan, 2018).
This situation made Regina distressed and she put claim unfair dismissal and sexual harassment
against to Josh and demanded compensation.
What are the interests of the parties?
Here two parties are involved in this case is Josh and Regina.
Josh interest- The Josh wants to solve this conflict as soon as possible as and want to come out
of this situation because It may affect his family relation. It does not want that their wife or
children get to know about this matter with Regina (Cronin, and Bezrukova, 2019). If get
frighten to lose his family and want to settle down this matter by compensating money $10,000.
Going court is not good for reputation so that it takes help from boss, brother-in-law in arranging
compensation or settlement by money.
Regina interest- The Regina wants to go in a court so that she can claim more money
from Josh as it facing lost of unemployment situation. But going court will cost more that is why
It wants to settle down with medium source.