Conflict Management in Clinical Scenario: A Theoretical Analysis

Running head: LEADERSHIP AND MANAGEMENT
Leadership and management
Name of the student:
Name of the university:
Author note:

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LEADERSHIP AND MANAGEMENT
Table of Contents
Introduction:....................................................................................................................................2
Description of clinical experience:..................................................................................................2
Theoretical analysis:........................................................................................................................3
Implications for Professional Practice and Management:...............................................................4
Conclusion:......................................................................................................................................5
References:......................................................................................................................................6

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LEADERSHIP AND MANAGEMENT
Introduction:
Conflict can be considered as one of the greatest challenges that affects the productivity
and performance of any organizational sector and the clinical scenario is no exception to that
either (Cerni, Curtis & Colmar, 2012). Moreover, it has to be mentioned in this context that in
the clinical scenario, the impact of the conflict is even more heightened due to the fact that the
health, welfare and safety of the patients are associated with the conflict in the clinical scenario.
Hence, it is imperative for the health workforce to be equipped with different conflict
management skills to avoid the chances of any mismanagement or errors happening that can
threaten the safety and welfare of the patients (Chan, Sit & Lau, 2014). This assignment will take
the assistance of the win-win conflict resolution model by Eleanor Shakiba in order to implement
conflict management concept in the clinical scenario.
Description of clinical experience:
The clinical experience that will be discussed in the assignment is the placement
experience where I had faced a workplace conflict that had disrupted and affected both my
productivity and my performance while in placement. I had always been a very attentive and
responsible regarding the professional responsibilities that I had been entrusted with and soon I
became the favorite of my supervisor. However, in the third week of my placement I had to
attend to a family emergency on an urgent basis, and I had to take random leaves and leaving
early, ultimately ending up not paying my complete attention to my professional responsibilities.
Unfortunately for me I also had been making small errors in my hurry to leave early which
completely ruined my reputation in front of my supervisor. As the placement commenced I could
not regain the confidence or trust of my supervisor and was belittled and underestimated in
everything and I was never given the opportunities I deserved with the preconceived notion that I