Conflict Management

Running head: CONFLICT MANAGEMENT
CONFLICT MANAGEMENT
Name of the student
Name of the university
Author note

1CONFLICT MANAGEMENT
Table of contents
Introduction......................................................................................................................................2
Analysis...........................................................................................................................................2
Conclusion.......................................................................................................................................7
Reference list and bibliography.......................................................................................................8

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Introduction
Definition of project management
The term conflict management is being considered as the process in which negative
aspects of the conflicts are being reduced by increasing the positive aspects1. By enhancing the
learning outcomes of individuals, conflict management helps to bring the effectiveness in an
organizational performance.
Similarities and difference between conflict management and conflict resolution
In case of conflict management, the conflicts are being handled using the emotional
sense. On the other hand conflict resolution is the process in which by providing the mutual
benefits, best practices are being created for solving the problem.
The purpose of this study is to shed light on disappointing situation faced by the residents
in Aras Attracta. Aras Attracta is a residential Centre run by HSE, which is located in Swinford.
Based on the analysis of the situation in Aras Attracta and inappropriate behavior of the staffs
towards the mentally challenged residents has been analyzed. Based on the situation, measure
cases behind it have been identified. Identifying the legislative barriers, management solutions
have been provided so that such situations can be avoided in future.
Analysis
Cause of conflict
1 Taylor, Seamus. "The Challenges of Disablist Hate Crime." Critical Perspectives on Hate Crime. Palgrave
Macmillan, London, 2017. 209-232.

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Analyzing the emerging issue in Aras Attracta, it can be said that due to inappropriate
attention towards the residents, the ethical concern in the care home has been increased. Due to
increasing numbers of ethical concern, monitoring the arrangements in the Care Centre has
become the major concern. Near about 98% people in Aras Attracta are underweight and in the
video, it is clearly shown that throughout night the residents were not being provided food2. In
the follow up inspection, it has been identified that due to lack of standard care in the health care
organization, conflict in the management has been increased.
Background of setting conflict situation
Conflict history
The conflict situation in the care home has been increased, when the resident namely Ivy
McGinty with the intellectual disability face the disappointing behavior from the staffs. In the
inspection video, it has been identified that physical torture on the residents and uses of abusive
languages on 53 years of Ivy, have created the unhealthy culture in the care home. Ivy has been
forcefully dragged on the floor by the male staffs. The conflict arouses when an intellectual
disable women has been treated like an object3. The tremendous physical as well as mental
torture on the residents has created the conflicting situation in the care home. Due to lack of
understanding regarding the responsibility of individuals, rather than being humble to the
residents, the staffs have continued the torture on them. After publishing the video, fundamental
rights on human has become the major concern, which has increased the conflict.
2 Rte.ie 2019. Retrieved from: https://www.rte.ie/news/player/prime-time-web/2014/1209/ [Accessed on 13th March,
2019]
3 Dailymotion.com 2019. Retrieved from: https://www.dailymotion.com/video/x2cadd5 [Accessed on 13th March,
2019]