Conflict Resolution: Approaches and Techniques

CONFLICT RESOLUTION 1
CONFLICT RESOLUTION
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CONFLICT RESOLUTION 2
Table of contents
Introduction................................................................................3.
Developing self-awareness............................................................4, 5
Solving Problems analytically and creatively.......................................6, 7
Managing conflict...........................................................................8, 9
Leading Positive life.........................................................................10, 11, 12
Conclusion......................................................................................13
References.....................................................................................14

CONFLICT RESOLUTION 3
Introduction
Conflicts are a norm in our societies. They arise from different sources such as misinformation,
family disputes, and money issue. Conflicts can quickly destroy a cordial relationship between
parties. Conflicts occur as a result of the miscommunication between parties. This leads into
wrong judgments which thus leads into confrontations hence disagreements thus bringing about
disputes. Due to the sensitive nature of conflicts, there are integrated mechanisms set to
counter any forms of disputes. The many forms of disputes have to be looked upon carefully
without unnecessary rushes. The causes of the conflicts have to be studied carefully for a
complete analysis. This is purposely to come out with reasonable inferences in the resolution of
the disputes. Reasons of disputes range from family disputes, monetary disagreements, sibling
rivalry, power wrangles in the workplace and due to ignorance of some characters. Thus it is
essential for the keen observation of conflict and identifies its cause first before proceeding with
the resolution of the former in the instance. In any form of conflict, there has to be a
peacemaker to act as the initiator in the process of conflict resolution. Conflicts approaches are
essential in the judgment of disputes. There are however various conflict approaches which are
used in the conflict resolution as discussed in the analysis of situations below.
Developing Self Awareness
From the instance described in the situation above, there is a sense of conflict in the company
as the boss does not believe that indeed the manager took his friends for dinner at his expense
account in Chicago. The primary source of conflict in the scenario is misinformation; the boss
does not acknowledge the fact that the manager is putting efforts towards ensuring that the
company optimizes the opportunity in the conference to reap profits from the event. However,
the boss does not believe in the actions of the manager and see it as the made up story.
Moreover, this is a fact, and it indeed happened (Nalbandov, 2016).

CONFLICT RESOLUTION 4
As an initiator, in this case, my primary role is to ensure that the boss is satisfied [d and
acknowledges the actions of the manager. However approach of forcing the manager into
denying what he did won't be a good show, Forcing the manager into the non-acknowledgment
of his action will make him feel demotivated and frustrated in his job description thus lower the
productivity required in the workplace. The use of formal authority in forcing the manager should
not be applicable in the workplace just for the satisfaction of the needs of the boss and the firm
at the expense of the requirements by the manager
The personal stage of moral development in the situation is the pre-conventional morality level
which entails the phase of the morality of contract (Johansen and Cadmus, 2016, pp.211-218).
The will of the majority s always at hand and given the utmost respect. The boss in the situation
should highly value the status and the well-being of the society. The boss should believe the
action done by the manager as it is supported by a majority of the people. I was there at the
conference, and it is true as suggested by the colleague manager. He is the one who invited the
friends for dinners and charged to his expense account.
The morality of contract stage of the moral development is essential in the code and conduct
required in the form (Speakman, and Ryals, 2015). The requirements are all relative to the firm and
its operational structure. The morality of contract in the firm is different from that forms the other
firm. This stage is crucial as it helps the characters involved in a situation to enter into a contract
with the boss of being fair to each other and showing utmost respect to the relevant authorities.
The boss applying the stage will be able to agree to the statement by the manager as they
develop self-respect and promote the necessary social rules and the laws in an organization.
The right stage of the principled conscience is also critical in such cases (Huang et al., 2016).
As he initiated in this situation, there is need for the boss to objectively examine the needs of
the manager significantly because it is a universal principle in the corporate world that the staff