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Essay on Conflict Resolution Theory

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Added on  2020-06-06

Essay on Conflict Resolution Theory

   Added on 2020-06-06

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CONFLICT RESOLUTIONFOR COUNSELING
Essay on Conflict Resolution Theory_1
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1CONCLUSION................................................................................................................................5REFERENCES ...............................................................................................................................6
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INTRODUCTIONConflicts are the issues which are raised due to disagreement between two or morepersons in the workplace or personal life. These conflicts can be resolved by the proper usage ofconflict managing theories. There are many agencies which provide counselling to resolve theconflicts. This essay includes about the two conflicts from my journal and how these conflictsare managed in the light of these experiences. This essay also includes the conflict resolutiontheory and my application of conflict resolution and negotiation skills which I have learned areevaluated. Interpersonal signs and stages of conflict are described (Estévez and et.al, (2015)).Active listening skills used are evaluated. Ability to manage one's emotions are reflected anddiscussed. Appropriate assertiveness of skills are demonstrated. Improvements that could havebeen made in approaching conflict are reflected. Evidences are given for familiarity with relevantliterature and theory.MAIN BODYFrom my journal it is stated that there are many types of conflict which can arise at theworkplace or in the personal life of an individual. Conflict can be of interpersonal, intra-personal, intra group and intergroup. All these conflicts affect the journey whether it is of anorganisation or of an individual.Interpersonal conflicts are raised between two individual because of their disagreementon some issue or topic. Reason of this conflict is that every person is different from each other.Every person has different perception on the same issue. Individuals living together or workingtogether will definitely have some interpersonal conflicts. It is natural because of their differentperceptions and approaches towards the topic. High level of these conflicts can be only managedby calling third party. This third will firstly understand the reason for conflict and then will try tosolve it. Solution can be like making compromise from one party involved in the conflict. I hadfound that there are many stages of conflict. At the first stage of interpersonal conflict will showthe small signs of arising an issue (De Bono, (2018)). Signs can be differences in perceptions,thinking process, culture etc. Second stage of conflict is open issue. It means raising conflict atthe action, work or bad communication process. At the third stage of interpersonal conflicts it isabout the negotiation. In this organisation or a person will force an individual to do some task. Itleads to conflict between them. In the last stage which is aftermath includes the result of solving1
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