BM562 Consultancy in Practice
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This report discusses the skills, knowledge and abilities gained in consultancy in practice. It covers communication, time management, team management, writing and leadership skills. It also includes an action plan for improving these skills and knowledge.
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BM562 Consultancy in
Practice
1
Practice
1
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Table of Contents
Introduction.....................................................................................................................................3
Task 1..............................................................................................................................................3
Which skills have you developed and/or enhanced as a result of the project?.......................3
What do you know now that you didn’t know at the start of the process?.............................4
To what extent has your level of confidence improved?........................................................5
How could you use your learning in your future career?.......................................................5
Task 2 .............................................................................................................................................6
Action plan.............................................................................................................................6
Conclusion.......................................................................................................................................6
References.......................................................................................................................................8
Appendix 1......................................................................................................................................9
Job Advertisement..................................................................................................................9
CV.........................................................................................................................................11
Hobbies..........................................................................................................................................12
Appendix 2....................................................................................................................................13
LinkedIn Profile....................................................................................................................13
2
Introduction.....................................................................................................................................3
Task 1..............................................................................................................................................3
Which skills have you developed and/or enhanced as a result of the project?.......................3
What do you know now that you didn’t know at the start of the process?.............................4
To what extent has your level of confidence improved?........................................................5
How could you use your learning in your future career?.......................................................5
Task 2 .............................................................................................................................................6
Action plan.............................................................................................................................6
Conclusion.......................................................................................................................................6
References.......................................................................................................................................8
Appendix 1......................................................................................................................................9
Job Advertisement..................................................................................................................9
CV.........................................................................................................................................11
Hobbies..........................................................................................................................................12
Appendix 2....................................................................................................................................13
LinkedIn Profile....................................................................................................................13
2
Introduction
A career action plan is related to make a dynamic document which owned and manage by
the basic activities which are used to gain the skills and knowledge. It will further provide a
significant growth and manage basic activities to consult and make growth in setting career
goals, clarify the actions, and commit the participating process. This report is about to make
consultant and provide an expert advice to the clients. This further helps in managing,
developing and gain skilled for managing abilities in an effective and appropriate manners. I as a
consultant, try to provide the wide range of information to my client and solve their business
problems (Akmal, Gauld and Penno, 2021). This report further contain, skills, education,
knowledge and abilities to verify and complete the basic growth in gain confidence learning
approach and contain my action plan and developed on the basis of my business career.
Task 1
Which skills have you developed and/or enhanced as a result of the project?
To complete the project one some of the skills have been needed to enhanced and
developed as a good result of the project. The client requirements are fulfilled by me and
developed several skills to manage and complete the project in efficient time period (Van
Nistelrooij, 2021). Some of the skills which I have been developed are explained below:
Use of communication skills: During the completion of project, I have analysed that I
enhanced my skills through the process of communicating client and their respondents.
When I was trying to solve the problem of my client, initially I faced severe issues
related to concerning about the issues, but as the time passes I developed the way of
talking and communicate my own perspective to the others in an effective ways.
Efficient use of time: This is the skill which is helpful for managing the time and gain
efficiencies in project to accomplish the techniques. It further helps in managing
activities to project it should to make divided sectors in smaller parts that are needed to
be enhanced for managing same time efforts (Baker, 2021). To take the proper time
management activities, I pre-decide the work and accomplish the gaols before time and
gain more management skills. It will further gain the efficiencies and provide wide range
of applicabilities to developed time management skills.
3
A career action plan is related to make a dynamic document which owned and manage by
the basic activities which are used to gain the skills and knowledge. It will further provide a
significant growth and manage basic activities to consult and make growth in setting career
goals, clarify the actions, and commit the participating process. This report is about to make
consultant and provide an expert advice to the clients. This further helps in managing,
developing and gain skilled for managing abilities in an effective and appropriate manners. I as a
consultant, try to provide the wide range of information to my client and solve their business
problems (Akmal, Gauld and Penno, 2021). This report further contain, skills, education,
knowledge and abilities to verify and complete the basic growth in gain confidence learning
approach and contain my action plan and developed on the basis of my business career.
Task 1
Which skills have you developed and/or enhanced as a result of the project?
To complete the project one some of the skills have been needed to enhanced and
developed as a good result of the project. The client requirements are fulfilled by me and
developed several skills to manage and complete the project in efficient time period (Van
Nistelrooij, 2021). Some of the skills which I have been developed are explained below:
Use of communication skills: During the completion of project, I have analysed that I
enhanced my skills through the process of communicating client and their respondents.
When I was trying to solve the problem of my client, initially I faced severe issues
related to concerning about the issues, but as the time passes I developed the way of
talking and communicate my own perspective to the others in an effective ways.
Efficient use of time: This is the skill which is helpful for managing the time and gain
efficiencies in project to accomplish the techniques. It further helps in managing
activities to project it should to make divided sectors in smaller parts that are needed to
be enhanced for managing same time efforts (Baker, 2021). To take the proper time
management activities, I pre-decide the work and accomplish the gaols before time and
gain more management skills. It will further gain the efficiencies and provide wide range
of applicabilities to developed time management skills.
3
Team management: During the project completion, I completed all activities with the
help of my team and in last I make them performance based appreciation. Which further
helps and gain better efficiencies to complete work and gain effective management
techniques in more effective and appropriate ways.
Writing skills: As my task is to write for my clients and provide them constructive
comments that help and attract the new students for him. This working activities enhance
my writing skills which further classify and make appropriate working ability in an
effective manners for my professional growth (Curigliano and et.al., 2021). I work hard
and improve my writing skills which help my client and their students as well.
Leadership skills: I have gain different kind of skills which are important and effective
to recruit to handle my team and required and guide to work effectively on project team
members. This helps in managing to developed leadership qualities and manage and
developed leadership skills.
What do you know now that you didn’t know at the start of the process?
Apart from the skills gained process, I have gained different type of skills and knowledge
which I don't know at the starting of consulting my client. When I try to analysed the process of
consulting my client, I have gained different kind of information in an effective and appropriate
ways. The very specified kind of knowledge which I have gained are explained below:
1. I need to work effectively and make constructive commentary with the use of
professional work and effective communication channel. For this I needed to recruit the
more team members, to complete effective manner and require the proper knowledge in
recruitment process. I have tried to developed and knowledge to recruit the employees
process and make effective organisational process.
2. I have faced to make several problems which are related to make systematic challenges
decided and gain higher level of efficiencies (Garvey, Garvey and Stokes, 2021).
Furthermore, the company is basically familiar to manage concepts and make higher
recruitment process and learned the right way for managing recruited at right place.
3. The process of competition in managing higher education processing facilities that helps
to complete various working instituted to provide good sign and make essential process. I
have further know about the students perspective and teacher's demand to complete basic
demand in more effective manner.
4
help of my team and in last I make them performance based appreciation. Which further
helps and gain better efficiencies to complete work and gain effective management
techniques in more effective and appropriate ways.
Writing skills: As my task is to write for my clients and provide them constructive
comments that help and attract the new students for him. This working activities enhance
my writing skills which further classify and make appropriate working ability in an
effective manners for my professional growth (Curigliano and et.al., 2021). I work hard
and improve my writing skills which help my client and their students as well.
Leadership skills: I have gain different kind of skills which are important and effective
to recruit to handle my team and required and guide to work effectively on project team
members. This helps in managing to developed leadership qualities and manage and
developed leadership skills.
What do you know now that you didn’t know at the start of the process?
Apart from the skills gained process, I have gained different type of skills and knowledge
which I don't know at the starting of consulting my client. When I try to analysed the process of
consulting my client, I have gained different kind of information in an effective and appropriate
ways. The very specified kind of knowledge which I have gained are explained below:
1. I need to work effectively and make constructive commentary with the use of
professional work and effective communication channel. For this I needed to recruit the
more team members, to complete effective manner and require the proper knowledge in
recruitment process. I have tried to developed and knowledge to recruit the employees
process and make effective organisational process.
2. I have faced to make several problems which are related to make systematic challenges
decided and gain higher level of efficiencies (Garvey, Garvey and Stokes, 2021).
Furthermore, the company is basically familiar to manage concepts and make higher
recruitment process and learned the right way for managing recruited at right place.
3. The process of competition in managing higher education processing facilities that helps
to complete various working instituted to provide good sign and make essential process. I
have further know about the students perspective and teacher's demand to complete basic
demand in more effective manner.
4
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4. The use of different perspective which are helpful for developed my knowledge and
make importance for analysing skills. It is basically analysed to gain real life examples
and make future career. I was trying to make a good and sociable person which enhance
my professional identity and gain wide range of benefits (Staller and Kirschke, 2021).
To what extent has your level of confidence improved?
In the completion of project, I have analysed that I gained higher confidence to better my
skills and knowledge in an effective manner. I try to provide my project work on time to the
client and developed wide range of effective possibilities in efficient ways. I have developed a
good communication skill that makes me more motivated and effective. Furthermore, the use of
confidence and complete my working style is beneficial to complete actions in an appropriate
time frame. Apart from this, I have analysed and complete my working activities effectively to
complete my personnel and professional development plan. This will further increase the self
confidence and manage my profile face and communicate with others in an effective manner. All
of these development helps me to gain a level of confidence and manage different situations in
future consultancy activities (Kipping, 2021). All of these activities are helpful in managing my
confidence level and provide a wide range of future growth.
How could you use your learning in your future career?
To learn the essential and effective process are helpful to gain and manage the basic
activities of life. This project is needed to helps and develop my skills and knowledge to make
gemstone for my future projects and its successful nature. This project helps my self to learn new
things which are needed to make more effective project. All of these learning and management
projects which are assigned to me for clients approval will be helpful for completing
management techniques and gain higher efficiencies for my future project benefits. This will
helps to develop and gain project management, writing, communication skills that helps other to
attract new clients. Many of my clients are work effectively and make sure to analyse future
projects to complete basic growth in an effective and appropriate manner. This further provide a
significant growth in learning platform and manage my team to work essential level and provide
a consultancy report in addressing the same (Scott, 2021). The use of current project is further
helps in managing team and make more essential activities as a consultancy growth in effective
decision making process. It further take an advice for the experts and make systematic growth in
analysing different practices. All is needed to complete my project on time and these skills and
5
make importance for analysing skills. It is basically analysed to gain real life examples
and make future career. I was trying to make a good and sociable person which enhance
my professional identity and gain wide range of benefits (Staller and Kirschke, 2021).
To what extent has your level of confidence improved?
In the completion of project, I have analysed that I gained higher confidence to better my
skills and knowledge in an effective manner. I try to provide my project work on time to the
client and developed wide range of effective possibilities in efficient ways. I have developed a
good communication skill that makes me more motivated and effective. Furthermore, the use of
confidence and complete my working style is beneficial to complete actions in an appropriate
time frame. Apart from this, I have analysed and complete my working activities effectively to
complete my personnel and professional development plan. This will further increase the self
confidence and manage my profile face and communicate with others in an effective manner. All
of these development helps me to gain a level of confidence and manage different situations in
future consultancy activities (Kipping, 2021). All of these activities are helpful in managing my
confidence level and provide a wide range of future growth.
How could you use your learning in your future career?
To learn the essential and effective process are helpful to gain and manage the basic
activities of life. This project is needed to helps and develop my skills and knowledge to make
gemstone for my future projects and its successful nature. This project helps my self to learn new
things which are needed to make more effective project. All of these learning and management
projects which are assigned to me for clients approval will be helpful for completing
management techniques and gain higher efficiencies for my future project benefits. This will
helps to develop and gain project management, writing, communication skills that helps other to
attract new clients. Many of my clients are work effectively and make sure to analyse future
projects to complete basic growth in an effective and appropriate manner. This further provide a
significant growth in learning platform and manage my team to work essential level and provide
a consultancy report in addressing the same (Scott, 2021). The use of current project is further
helps in managing team and make more essential activities as a consultancy growth in effective
decision making process. It further take an advice for the experts and make systematic growth in
analysing different practices. All is needed to complete my project on time and these skills and
5
knowledge I used to gain my professional skills and make a deal with various problems related
to business consultancy practices for my valuable clients.
Task 2
Action plan
Skills Actions to be taken Timescale
Professional
Communication skills
To improve this skills, I try
to make more conversation
with others and gain more
informative knowledge to be
spoken and never get nervous
at public platform.
6 Months.
IT management skills I have decided to take online
classes for managing my IT
based skills and take all
online tests to improve my
skills in an effective manner.
12 Months.
Writing skills I will try to achieve and write
more and more articles or
demonstrate advertisement
for the new clients. This will
enhance my knowledge, skill
or effective approaches to
improve more writing skills.
6 Months.
Conclusion
From the above discussion, it is concluded that as a consultant of projects the individual
work effectively and provide benefits to developed their skills and knowledge. I have try to make
more appropriate skills and developed the problem solving approach for my clients such as
communication, time management and other relevant skills. I am able to gain wide range of
information to complete my basic activities and solve problems to gain high level of confidence
in myself. The process of recruitment and selection further helps to improve my business skills
6
to business consultancy practices for my valuable clients.
Task 2
Action plan
Skills Actions to be taken Timescale
Professional
Communication skills
To improve this skills, I try
to make more conversation
with others and gain more
informative knowledge to be
spoken and never get nervous
at public platform.
6 Months.
IT management skills I have decided to take online
classes for managing my IT
based skills and take all
online tests to improve my
skills in an effective manner.
12 Months.
Writing skills I will try to achieve and write
more and more articles or
demonstrate advertisement
for the new clients. This will
enhance my knowledge, skill
or effective approaches to
improve more writing skills.
6 Months.
Conclusion
From the above discussion, it is concluded that as a consultant of projects the individual
work effectively and provide benefits to developed their skills and knowledge. I have try to make
more appropriate skills and developed the problem solving approach for my clients such as
communication, time management and other relevant skills. I am able to gain wide range of
information to complete my basic activities and solve problems to gain high level of confidence
in myself. The process of recruitment and selection further helps to improve my business skills
6
and developed my future skills and adopt my future activities efficiently. All of these are helpful
for gain higher efficiencies to make a helped and gain an efficiencies for better understanding of
work as per the needs I have gained.
7
for gain higher efficiencies to make a helped and gain an efficiencies for better understanding of
work as per the needs I have gained.
7
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References
Books & Journals
Akmal, A., Gauld, R. and Penno, E., 2021. Effectiveness of consultancy services in healthcare is
unclear in New Zealand. BMJ, 375.
Baker, J., 2021. Work matters consulting to leaders and organizations in the Tavistock tradition:
by Francesca Cardona, London and New York, Routledge, 2020, 126 pp.,£ 24.99 (pb),
ISBN: 978-0367-31318-0.
Curigliano, G., Cardoso, F., Gnant, M.I., Harbeck, N., Lænkholm, A.V., Penault-Llorca, F. and
Prat, A., 2021. 24P Consensus on the utility of breast cancer multigene signatures in
routine clinical practice among European breast cancer clinicians: The PROCURE
project. Annals of Oncology, 32, pp.S30-S31.
Garvey, B., Garvey, R. and Stokes, P., 2021. Coaching and mentoring: Theory and practice.
Sage.
Kipping, M., 2021. From private advice to public policy? The evolution of consultancy think
tanks. In Critical Perspectives on Think Tanks. Edward Elgar Publishing.
Scott, D., 2021. Consultants as assemblers: Exploring development consultancy as consensus-
based practice. In International Union of Anthropological and Ethnological Sciences–
IUAES, Zagreb, Croatia March 9-14.
Staller, T. and Kirschke, C., 2021. Applying ID37 in Practice. In Personality Assessment with
ID37 (pp. 117-163). Springer, Cham.
van Nistelrooij, A., 2021. A Complexity Perspective. In Embracing Organisational Development
and Change (pp. 287-324). Springer, Cham.
Online
Database administration, 2021. [Online]. Available through: <https://uk.indeed.com/SQL-
Database-Administrator-jobs-in-London?vjk=203570daf1f5eb52>.
8
Books & Journals
Akmal, A., Gauld, R. and Penno, E., 2021. Effectiveness of consultancy services in healthcare is
unclear in New Zealand. BMJ, 375.
Baker, J., 2021. Work matters consulting to leaders and organizations in the Tavistock tradition:
by Francesca Cardona, London and New York, Routledge, 2020, 126 pp.,£ 24.99 (pb),
ISBN: 978-0367-31318-0.
Curigliano, G., Cardoso, F., Gnant, M.I., Harbeck, N., Lænkholm, A.V., Penault-Llorca, F. and
Prat, A., 2021. 24P Consensus on the utility of breast cancer multigene signatures in
routine clinical practice among European breast cancer clinicians: The PROCURE
project. Annals of Oncology, 32, pp.S30-S31.
Garvey, B., Garvey, R. and Stokes, P., 2021. Coaching and mentoring: Theory and practice.
Sage.
Kipping, M., 2021. From private advice to public policy? The evolution of consultancy think
tanks. In Critical Perspectives on Think Tanks. Edward Elgar Publishing.
Scott, D., 2021. Consultants as assemblers: Exploring development consultancy as consensus-
based practice. In International Union of Anthropological and Ethnological Sciences–
IUAES, Zagreb, Croatia March 9-14.
Staller, T. and Kirschke, C., 2021. Applying ID37 in Practice. In Personality Assessment with
ID37 (pp. 117-163). Springer, Cham.
van Nistelrooij, A., 2021. A Complexity Perspective. In Embracing Organisational Development
and Change (pp. 287-324). Springer, Cham.
Online
Database administration, 2021. [Online]. Available through: <https://uk.indeed.com/SQL-
Database-Administrator-jobs-in-London?vjk=203570daf1f5eb52>.
8
Appendix 1
Job Advertisement
9
Job Advertisement
9
10
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CV
NAME: XYZ
ADDRESS: Adress: 133 Easternville Gardens, Ilford
City: London
Country: United Kingdom
CONTACT DETAILS:
Phone number: 12345678
Email: abc@gmail.com
Skills
Office management
Time management
Customer service skills
11
NAME: XYZ
ADDRESS: Adress: 133 Easternville Gardens, Ilford
City: London
Country: United Kingdom
CONTACT DETAILS:
Phone number: 12345678
Email: abc@gmail.com
Skills
Office management
Time management
Customer service skills
11
Relationship building
Staff training and training & leadership
Accurate reporting
coordination problem resolution
Experience
2001-2013-Emergency Hospital Hematology clinic
2013-2019-Regional Institute of Oncology Hematology clinic
2019 and current Paul Simons Optician
Responsibilities
Answering calls, taking massages and handing correspondence.
Arranging appointments.
Typing, preparing and collating reports.
Managing database.
Registration of clinical observation sheets.
Entering statistical data into the computer.
Talking with the patients and completing all consents.
Writing and verbal communication
Clients relation
Professional correspondence
Typing patients’ letters and clinical reports
Hobbies
Painting, Sports, Music.
Language
English, French - speaking, understanding and writing- B2
12
Staff training and training & leadership
Accurate reporting
coordination problem resolution
Experience
2001-2013-Emergency Hospital Hematology clinic
2013-2019-Regional Institute of Oncology Hematology clinic
2019 and current Paul Simons Optician
Responsibilities
Answering calls, taking massages and handing correspondence.
Arranging appointments.
Typing, preparing and collating reports.
Managing database.
Registration of clinical observation sheets.
Entering statistical data into the computer.
Talking with the patients and completing all consents.
Writing and verbal communication
Clients relation
Professional correspondence
Typing patients’ letters and clinical reports
Hobbies
Painting, Sports, Music.
Language
English, French - speaking, understanding and writing- B2
12
Appendix 2
LinkedIn Profile
13
LinkedIn Profile
13
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