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Consumer Behavior - Young consumers and retail shops in Hong Kong

Develop critical thinking and analytical skills by applying theoretical frameworks or concepts to real-world situations/organizations through a case study presentation.

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Added on  2022-12-28

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This presentation delves into the concept and theories of consumer behavior, focusing on young consumers and their relationship with retail shops in Hong Kong. It explores the factors that influence buying decisions, such as affordability, wide range of options, and effective communication strategies. The presentation also discusses the loyalty of young consumers to retail outlets and the increasing impact of online retailing. Overall, it provides valuable insights into the behavior of young consumers and offers recommendations for effective communication and training strategies for retail staff.

Consumer Behavior - Young consumers and retail shops in Hong Kong

Develop critical thinking and analytical skills by applying theoretical frameworks or concepts to real-world situations/organizations through a case study presentation.

   Added on 2022-12-28

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CONSUMER BEHAVIOR-Young consumers and retail shops in Hong Kong
Consumer Behavior - Young consumers and retail shops in Hong Kong_1
KEY DELIVERABLES
CONCEPT AND
THEORIES - CONSUMER
BEHAVIOR
COMMUNICATION
TRAINING
ABOUT THE CASE
- KEY FINDINGS
LOYALTY OF YOUNG
CONSUMERS
ONLINE PURCHASE
-Young consumers
CONCLUSION
-SUMMARY
Consumer Behavior - Young consumers and retail shops in Hong Kong_2
CONSUMER BEHAVIOR- CONCEPTS AND
THEORIES
Involves:
individual, groups and
purchase activity
Mental, behavioral and
emotional responses
Marketing factors,
personal factors,
situational factors, social
factors and psychological
factors
Theories:
Economic theories
Psychological theories
Psycho-analytical
theories
Socio-cultural theories
Consumer Behavior - Young consumers and retail shops in Hong Kong_3

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