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Internal and External Influencers of Consumer Buying Behaviour

   

Added on  2023-06-11

13 Pages439 Words305 Views
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Internal and External
influencers of consumer
buying behaviour
Internal and External Influencers of Consumer Buying Behaviour_1

A customer is the most
important part of any
business. They are not
dependent on the business,
instead it’s the businesses
that are dependent on the
consumers as it is the
customer who makes a
company to gain or lose
profits.
Internal and External Influencers of Consumer Buying Behaviour_2

What do you mean by buyer
behaviour?
Buyer behaviour refers to the process through which an individual decides
what, when, how ad where to purchase their desired products from.
According to Walters and Paul-
Consumer behaviour is the behaviour of an individual or groups in regard
to the acquiring, using and disposing of the products, ideas, services and
experiences.”
Internal and External Influencers of Consumer Buying Behaviour_3

Internal factors
effecting the
customer
behaviour
Perceptions
Motivation
Personality
Learning
theories
Internal and External Influencers of Consumer Buying Behaviour_4

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