Strengths and Weaknesses of Consumer Directed Case Management in Aged Care

Critically discuss the
strengths and weaknesses of
consumer directed case
management in aged care

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Background..................................................................................................................................3
Critical analysis of strength of person-centred approach to case management in aged care.......4
Critical analysis of weakness of person-centred approach to case management in aged care....5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................1

INTRODUCTION
Case Management Approach in aged care sector is one of the most significant and
demanding approach in which a case manager need to assess, plan, implement, coordinate,
monitor and evaluate the health care services require to meet the specific client or older age
health needs. The customer directed case management in aged care sector indicate the delivery of
treatment and services to older age as per the customer direction via involving patient in the
whole treatment process and decision makings. The current paper will cover the key concept of
consumer directed care, case management approach and models in nursing field. Consumer
directed care as a part of care policy reforms was introduce in the year 2012 in Australia. Lastly,
the paper will also critically analyse the strength, challenges and ethical dilemmas arising from
the case management practices in the Aged care sector in Australia.
MAIN BODY
Background
The aged care is a system in Australia which involve the care taking of older people aged
65 and above who can no longer able to live without any support in their own home. Under this,
the aged care centres of Australia provide care to older people at their home, in the community
and residential aged care centres such as nursing home. As per the survey report of ageing
population in Australia, it is identified that approximately 4.2 million people of Australia were
aged 65 and above. This statistic denotes the 16% of the Australian population in the year 2020
which was around 14% in the year 2019 (Gursansky, Harvey & Kennedy, 2020). This indicate
that increase in the percentage of ageing population in Australia. The social issues facing aged
population in Australia is social isolation because the children are busy at their work and own
lives. Accepting the physical changes, stress on dependence on children are some of the social
issue faced by old aged group people. The financial insecurity is also one of the major social
issue for the older age group people.
In order to solve the issue and problem of older age people, the Aged Care policy reform
is introduced by the government of Australia through the Aged Care Act, 1997. The aim and
purpose of this reform and policy is to making changes to the aged care centre and carer in order
to deliver the respect, care as well as dignity for every senior Australian with age of 65 and
above. The new policy was introduced in the Aged care act is that every aged care centre and