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Consumer Experience Management

   

Added on  2023-06-03

8 Pages1158 Words148 Views
Running Head: CONSUMER EXPERIENCE MANAGEMENT
Consumer Experience Management
Name of the Student
Name of the University
Author note

1CONSUMER EXPERIENCE MANAGEMENT

2CONSUMER EXPERIENCE MANAGEMENT
Table of Contents
My poor consumer experience at Woolworths................................................................................3
My positive consumer experience at The Iconic.............................................................................3
Proto-persona for organization with poor CEM..............................................................................4
Proto-persona for organization with positive CEM.........................................................................5
Reference list...................................................................................................................................6

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