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Consumer Participation in the Mental Health Care

   

Added on  2020-06-05

7 Pages1655 Words34 Views
The consumer voice is central toall current mental health contextsand areas of practice

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1CONCLUSION................................................................................................................................3REFERENCES................................................................................................................................4

INTRODUCTIONIn order to provide effective and quality treatment to patient suffering from psychologicaldisorder or mental health issue, it is crucial for the management of social and health care centreto consider views of consumers or health care seekers (Slade and et.al. 2014). In contrast withthis statement, the following essay will demonstrate the importance of consumer voice inproviding healthcare treatment to patients suffering from mental disorder. By comprehendingspecific terminologies, the way principles of recovery paradigm can be integrated into mentalhealth nursing practices will be explained. The framework that mandates consumer participationin the mental health care centre will be elucidated in the essay. .MAIN BODYConsumer participation is mandatory both nationally and globally in numerous ways inmental health services. The National Standards for Mental Health Services (Commonwealth ofAustralia, 1997) include 11 standards, the third of which is “Consumer Participation” (Happelland et.al., 2014). In order to establish precise data which can provide effective treatment toconsumers, health care practitioners or professionals gather reviews of consumers. Throughcustomer satisfaction survey, the health care professionals able to assess the level of satisfactionof consumers easily. Researchers contend that the satisfaction survey is not always provideappropriate results as it depends upon who administer the survey (staff or consumers).National recovery-oriented mental health practice framework is a vital new policydirection to enhance and improve the mental health service delivery in Australia (Muskett,2014). In the recovery framework, only two parties are involved which are consumers and carers.In order to provide effective treatment to the consumers, their issues and concern have beenheard by the healthcare professionals and appropriate treatment has been provided to them. Therise of recovery-oriented systems of treatment and support in the mental health field is widelyacknowledged as a major achievement for the consumer-movement (Tambuyzer, Pieters andVanAudenhove 2014). Consumer participation can greatly facilitate new and innovativerecovery oriented treatment as well as support methods to resource and support consumer chosenrecovery outcomes. Every patient who seeks for health check-up comes with different issues andproblems. 1

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