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Consumer Protection Act 1987 UK - Case Study

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Added on  2020-01-16

Consumer Protection Act 1987 UK - Case Study

   Added on 2020-01-16

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In the early age, cultural aspects, learning languages and travelling challenges restricted (Capacci, Scorcu and Vici, 2015). In 14 century Christopher Columbus sailed westward and vasco da gama cruised to country for earn money then business travel has been integral part of tourism industry(Cave and Brown 2012).Early tourism started with Nomads who travelled around the world in search of food and shelter. Main intension of this traveller is to gathered food and traded around the world and gave rise to the barter system (Capacci, Scorcu and Vici, 2015). 1500 BC is marked as the era when the Europeans visited pyramids and thus developed the tourism for pilgrimage.Early tourism started with Nomads who travelled around the world in search of food and shelter. Main intension of this traveller is to gathered food and traded around the world and gave rise to the barter system (Capacci, Scorcu and Vici, 2015). 1500 BC is marked as the era when the Europeans visited pyramids and thus developed the tourism for pilgrimage.Consumer Protection LegislationThe poster displays the proper explanation regarding consumer protection legislation. With the help of this poster it protects the interest of customers that engage inpurchasing the service of travel and tourism sector. Business organization operating within the industry must assure that information that is provided to thecustomers must not be wrong. For instance, with showcasing the wrong price for the holiday package on their official website it may results in misguiding thecustomers. The consumer has been protected by the government as it mainly focuses on the different provision protection Trade Description Act 1968: It is consider as an essential actthat is framed by the UK government to assure thatorganization as well as travel operators may not engage indescribing wrong description related with the travel services.In addition to this, this act also plays vital role for thetravellers or customers who have experience wrongdescription provided by the travel operator that results inunwanted travel experience. Moreover, this act also enforcepenalty on the travel operator for delivering wronginformation or statement to their customers. Consumer Protection Act 1987Another legislation that is framed by UK government for the consumer protection include Consumer Protection Act 1978. The key purpose of this act is to protect and defend the interest of customers related with purchasing the travel products and services. For example, if the tour operator mislead to price of travel products and services within the holiday package them Consumer Protection Act 1987 is implemented to protect the right of consumer. The enforce law also assure proper provision related with range of issues and problem thatmainly include fraud, improper rendering of travel and tourism business activities etc. Alongwith this if tour operator is misleading their customers through providing wrong services orimproper services that are not accordant with the brochure then it might impose the fines andpenalties. As, the travel and tourism business has breached their agreement that lead tonegative impact on the consumer. With the help of assessing this legislation it has beenreviewed that it support in establishing the product liability on the tour operator as well as italso assists in prohibiting the unfair as well as unlawful activities that affect the customers. In addition to this, with the help of implementing this actgovernment also punish the travel and tour operators thosewho deliver wrong information regarding their travelproducts and services to their suppliers and customers.However, within the Trade Description Act 1968 thispractice is defined as the major offence that lead to ensurenegative image of the business among the customers.
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